Operations and Logistic Manager

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Manager, Operations & Logistic.

The Manager, Operations & Logistics will oversee and coordinate the day-to-day operations and logistics within the Manhattan Clinical Equipment Service Center at NYU Langone Health. This position is responsible for ensuring the smooth flow of materials, equipment, and supplies to meet the operational needs of the department and ensure clinical equipment is readily available for patient care. In addition to managing daily operations, the Manager will lead and support project-based initiatives aimed at enhancing operational efficiency, improving inventory management systems, streamlining workflows, and spearheading process improvement. The Manager, Operations & Logistics will collaborate closely with cross-functional teams, including clinical staff, clinical engineering management and technicians, supply chain, MCIT, and vendors, to optimize logistics operations and support the Clinical Engineering Department.

Job Responsibilities:

Clinical Engineering Welcome Desk:

• Oversee Equipment Logistics Associate staff
• Manage the daily operations of the Equipment & Logistics Check-In desk in the Manhattan Clinical Equipment Service Center
• Logistics and Inventory Management:
• Oversee Logistics Coordinator staff
• Oversee the management and organization of parts and supplies needed to effectively service medical equipment
• Develop and implement efficient processes for the procurement, tracking, and distribution of supplies and equipment
• Ensure inventory levels are accurately maintained and materials are available when needed for clinical operations and departmental projects
• Vendor Relations and Procurement:
• Manage relationships with vendors and suppliers as needed in order to ensure timely and cost-effective procurement of biomedical parts & supplies
• Monitor vendor performance and address any issues related to delivery, quality, or pricing
• Partner with Supply Chain and Finance for vendor management and/or escalation
  Operational Support and Coordination:
• Partner with Clinical Engineering Management team and technicians to ensure equipment is addressed and returned to service in a timely manner
• Collaborate with clinicians and other department stakeholders to understand material and equipment needs, providing logistical support for new projects or clinical initiatives
• Assist with the transportation, installation, and decommissioning of biomedical devices as required
  Compliance and Regulatory Standards:
• Ensure compliance with relevant regulatory requirements, including safety, quality control, and health standards for biomedical equipment and materials
• Work with the clinical engineering and safety teams to develop and maintain protocols for the safe handling, storage, and disposal of biomedical materials
  Team Leadership and Development:
• Lead, train, and mentor a team of logistics staff to ensure efficient workflow and professional growth
• Foster a collaborative and productive work environment, promoting open communication and teamwork across departments
• Develop and implement performance metrics and goals for the logistics team to drive continuous improvement
  Reporting and Documentation:
• Develop and maintain policies and standard operating procedures (SOPs) related to logistics management
• Maintain accurate records of equipment usage and supply chain activities
• Prepare regular reports on inventory status, procurement activities, and budget management for the department head
• Ensure proper documentation is in place for all logistical activities in compliance with internal policies and external regulations
• Develop and maintain operational and logistical monitoring reports as needed
• Other duties as assigned

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Hospital Administration, Biomedical Engineering, or a related field
• Minimum of 5 years in related field with at least 3 years in logistics or supply chain management, preferably within a biomedical, healthcare, or academic setting
• Strong organizational and multitasking abilities with attention to detail
• Excellent communication and interpersonal skills to collaborate effectively with internal teams and external vendors
• In-depth knowledge of inventory management systems and logistics operations
• Familiarity with healthcare regulations and standards for biomedical equipment and materials
• Strong problem-solving and critical-thinking skills to address logistical challenges and improve workflows
• Ability to manage change and ambiguity in a fast-paced environment
• Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred Qualifications:

• Masters degree in Supply Chain Management, Logistics, Business Administration, Hospital Administration, Biomedical Engineering, or a related field.
• 5 years of experience in logistics or supply chain management, preferably within a biomedical,healthcare, or academic setting
• Project management experience
• Experience managing inventory and procurement processes for biomedical equipment and supplies is highly desirable.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View NYU Langone Health’s Equal Employment Opportunity (EEO) policy, Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $81,325.15 – $135,541.73 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here