Supervisor – Laboratory – Per Diem

Job ID: 1138658_RR00100843

Facility: NYU Langone Hospital—Suffolk

Position Type: Full-Time/Regular

Shift: Day

Schedule: Variable Days 9:00 AM – 5:00 PM

Department: Clinical Labs, Clinical Labs-Procure,Dist,Adm (E7446)NYU Langone Hospital—Suffolk

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Healthcare staff navigate the vibrant, bustling lobby of the Kimmel Pavilion at NYU Langone Health during a typical workday.

NYU Langone Hospital—Suffolk is a 306-bed medical center, providing care to residents of eastern Long Island. The hospital facility is home to the Knapp Cardiac Care Center—an advanced heart disease diagnostic and treatment facility—as well as a modern ambulatory surgical pavilion with specialized services including women’s imaging, a sleep laboratory, and bariatric surgery. Our Provisional Level 2 Trauma Center delivers comprehensive and specialized care for patients with traumatic injuries. The Stroke Center at NYU Langone Hospital—Suffolk is designated by the New York State Department of Health as a Primary Stroke Center, with expert neurologists available to provide treatment 24 hours a day, 7 days a week. Additionally, NYU Langone Hospital—Suffolk has multiple outpatient sites, including an outpatient wound care center, a hemodialysis center, and various primary care and specialty offices. For more information, go to NYU Langone Hospital—Suffolk , and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Supervisor – Laboratory – Per Diem – Clinical Labs-Procure,Dist,Adm – Per Diem – 09:00 – 05:00 PM Ro.
 
In this role, the successful candidate The position is accountable for planning directing and controlling all phases of laboratory phlebotomy operations throughout the hospital to effectively contribute to the hospitals mission and vision Supervised all activities related to the proper functioning of the Customer Service and Patient Service Centers including all components of the workflow processes staffing levels regulatory compliance and when appropriate supplies financial management schedules and personnel management Ensures all staff in the Customer Service and Patient Service Centers adhere to the Hospital and Departmental Policies and Procedures as well to all relevant Regulatory statutes and standards e g NYSDOH CLEP DNV CMS etc Oversight for Quality Assurance functions and problem resolution for the Customer Service and Patient Service Centers.
 
 
 
Job Responsibilities:
 
Developmental
 
Evaluates and implements changes based on departmental day to day staffing and patient flow. .
Sets priorities, assesses responsibilities and establishes timetables for section.
Keeps Laboratory manual current as it pertains to their department.
Supervises the workflow for all of laboratory phlebotomists and emergency room medical assistants, establishes their priorities, workloads, and procedures, and provides day-to-day problem resolution and troubleshooting to ensure timely collection and processing of patient specimens.
Monitors staff – attendance, attitude, and dress code.  Takes appropriate action if required.
Monitors safety and infection control compliance and corrects any issues as needed. 
Evaluate new products, procedures, and equipment.
Anticipates and recommends the need for new supplies and procedures.
Human Resources
 
Assists in the development of job description, competency assessments, and evaluation.
Responsible for department staffing to ensure adequate operational coverage.
Ensures that all department staff follows established service excellence initiatives and the hospital’s core values.
Ensures that all staff is patient/customer/coworker friendly and respectful (i.e. A.I.D.E.T., phone manners).
Assists in the selection and interviewing of prospective employees.
Counsels personnel in accordance with job description, hospital policy, and current standards in laboratory medicine.
Assists in the resolution of personnel issues.
Establishes good communication and working relationships with the management team.
Attends H.R.-related meetings and training sessions
 
 
Financial
 
Monitors all expenditures to ensure section is utilizing financial resources efficiently.
Maintains proper inventory to minimize outdating while ensuring adequate supplies.
Evaluates quality and cost effectiveness of new or replacement supplies and equipment and procedure.
Seeks new means to meet budget objectives.
Evaluate staffing needs and organize schedule to minimize additional  coverage or OT
Operational Management
 
Functions as section resource in resolution of difficult and complex problems requiring the ability to troubleshoot procedures.
Responsible for the scheduling of laboratory 8 hours and Emergency Department 12-hour staff.
Maintains, reviews and updates all manuals, documents and procedures in section in a timely fashion.
Ensures that procedures are performed according to established protocol.  Reviews and assesses results for accuracy and validity.
Organizes and maintains section statistics, records and computer files.
When necessary, assumes administrative responsibility for the entire laboratory.
Participates in Hospital and Departmental P.I. program.
Participates in related hospital committees as requested.
Completes all reports, appraisals, training guide in a timely fashion.
Ability to organize work and use time effectively.
Learns and maintains proficiency in all related lab applications. (i.e. Wellsoft, reference testing, sendouts)
Maintains and demonstrates competency in all phases of phlebotomy.
Responsible for all staff training, evaluation and competencies.
Communication and Confidentiality
 
Responds and initiates contact with outside vendor and technical support personnel to resolve issues.
Serves as a liaison between laboratory services and information systems.
Assigns staff to appropriate levels of access with input from laboratory administration.
Organizes and maintains physician’s link for laboratory reports
Evaluates and investigates confidentiality issues and reports to director
Able to uses independent judgement and knowledge to perform related tasks.
Statistical Information
 
Assists administration in the building and reporting of statistical reports
Validates values and investigates errors
Assists in billing issues related to laboratory systems.
Assists in the financial coding and charge master changes.
Takes an active role in troubleshooting system errors
Educational
 
Directs the training of new employees and phlebotomy students.  Evaluates their progress and adjusts training schedule accordingly.
Provide and encourage ongoing continuing education to employees in the form of professional journals, videos, practical experience and other means.
Maintains a current knowledge of the field through participation in professional organizations, seminars and professional literature.
Functions as a resource and liaison with other members of the medical profession by providing information and recommendations on request.
Effective precepta to new personnel and students.
Encourages staff participation in evaluation of new products and method.
General Performance
 
Demonstrates leadership qualities and supports the development of colleagues through role modeling, acknowledgment and guidance.
Develops and maintains cooperative working relationships with physicians and patient care department personnel in order to gather and exchange patient information, resolve problems and improve patient care.
Keeps Administrative Director and other personnel informed of changes in procedure, policy or technique.
Ensures that all safety requirements are met and reports issues.
Attends all required management meetings and participates in resolution of laboratory services issues.
Ability to utilize good judgement in handling situations not covered by written or verbal instructions.
Flexible and open to change to meet the changing needs of Health Care.
Other Functions and Performance Expectations
 
Maintains a consistent pattern of on-time attendance
Adheres to hospital/department dress code.  Arrives to work appropriately dressed, well groomed and neat.
Completes all hospital requirements at designated time, (i.e. annual assessment, educational, MedNetTra)
Conforms to policies regarding confidentiality of information
Follows call-in procedure when sick, late or absent.
 
 
 
 
Minimum Qualifications:
To qualify you must have a AA or BS preferred with At least 3 years of phlebotomy supervisor experience in a hospital or healthcare setting is required Phlebotomy Certification by a technical training program Customer service skills with knowledge of laboratory and hospital information systems Customer service experience in a clinical setting Knowledge of insurance providers ICD 10 CM Coding medical necessity and medical terminology At least six years of phlebotomy experience in a hospital or healthcare setting is required Analytical skills are necessary to develop procedures and resolve complex technical problems exercise independent judgment Interpersonal skills necessary to direct and assign work to subordinates at several levels Strong Organizational Skills Strong Computer Background Knowledge of Regulatory Agencies e g DNV NYSDOH Laboratory billing experience is required.
 
Required Licenses: Clinical Lab Technologist-NYS

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Suffolk provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

 

NYU Langone Hospital—Suffolk is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

 

View NYU Langone Hospital—Suffolk’s Equal Employment Opportunity (EEO) policy. Know Your Rights: Workplace discrimination is illegal.

 

NYU Langone Hospital—Suffolk provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $33.65 – $57.10 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

View the Pay Transparency Notice for further details.

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Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

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Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

Training & Orientation

You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.

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Hear From Our Team

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  • Jane F.

    Dental Assistant

    NYU Langone Health is a great place to work. I enjoy working with my colleagues as a team. NYU Langone offers training programs that allow us to grow within the organization. I feel valued as 
an employee.

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  • Noa L.

    Supervisor, Patient Access Center

    When I first began working at NYU Langone Health, I felt a sense of belonging and realized this is where I want to spend the rest of my professional career. Since joining, I've pushed myself to do well in every position I have and to advance. I not only enjoy my current role, but I also enjoy learning about new topics. I am excited to explore what else NYU Langone has to offer me in my career.

    Nov 2021
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  • Victoria L.

    Senior Social Worker

    Growing up in New York City, I was aware of the prestige that NYU Langone Health held, so I decided to pursue a career at the premier health system after graduation. I enjoy helping, treating and supporting everyday New Yorkers and feeling like I make a difference. Working here, I feel like I am able to show up as my authentic self to assist our patient community.

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  • I was fortunate to receive firsthand training from some of the founding team members of my department. This made my onboarding experience invaluable, and now I will get to pass on my knowledge and experience to future new hires within the department and pay it forward. The collaborative spirit at NYU Langone Health has created an excellent work culture where I can work alongside colleagues who share our same company vision to serve, teach and discover.

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We offer different employment options to fit every schedule and talent area of interest. These options include full time, part time, per diem, internship, and temporary.

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