Administrator, Otolaryngology

Job Responsibilities:

• FINANCIAL MANAGEMENT – Oversees the financial management of all divisions within the department. Oversees preparation of all budgets for departmental programs (i.e., school operating, discretionary, affiliation, Tisch funding, endowments, etc.) and Faculty Group Practices. Monitors these budgets regularly and reports on the financial performance of each division throughout year. Prepares variance reports outlining any deviation from the approved budget. Determines changes necessary to address resolution of variances. Prepares FGP analyses consistent with the business plans and/or agreements with the hospital for funding. Ensures that charges have been authorized by each Vice Dean, Vice President or CMO respectively. Oversees the development of business plans for all programs in the clinical department, including planning, analysis, marketing, and implementation. Provides administrative support to the Chair, Attending Physicians and House Staff on developing and monitoring workload and revenue indicators (i.e., discharges, length of stay, denials, outpatient referrals, etc.). Analyzes data and recommendations to the Chair. Develops strategies to ensure optimization of funding and financial support for professional activities. Oversees the preparation of capital and all sources of funding including the operating budgets. Develops strategies for cost containment and maximization of revenues.
• Performs other duties as assigned.
• GRANT MANAGEMENT AND CLINICAL RESEARCH – Provides oversight and administrative direction for all grant management activity and clinical research compliance within the department. Provides administrative support to the Tisch Hospital Section Chiefs in the development of clinical research programs. Identifies and helps coordinate appropriate resources needed to address tasks to be performed or data to be gathered. Oversees the management of funding provided under grants and contracts assigned to the department. Oversees compliance with all funding agencies and the IRB by ensuring that information required is maintained and reported on a regular basis. Identifies and analyzes any discrepancies in order to ensure appropriate justifications are provided. Meets on a regular basis with the Offices of Clinical Trials and Grants Administration in order to address any global issues within the department.
• FACULTY RECRUITMENT AND SUPPORT – Provides administrative management support to the Chair and leadership faculty in the recruitment of new faculty. Oversees the administrative services provided to all faculty within the department. In conjunction with the Chair, develops and implements strategic plans for the recruitment of faculty in areas targeted for growth jointly with the hospital. Develops a business plan for review and approval by the Chair and the Hospital and coordinates development of the offer letter. Coordinates with the Hospital regarding resources for recruits, including space and equipment. Oversees the administrative support provided to ensure all practicing/admitting physicians providing care to patients at NYUHC are appropriately credentialed. Ensures that all necessary paperwork is initiated and completed and guidelines are followed. Functions as a liaison with individual Attendings, as needed, in order to facilitate compliance. Coordinates activity of the Department Appointment and Promotions Committee, and oversees all administrative support for processing recommended faculty appointments and promotions. Notifies clinical faculty of hospital events (i.e., fall frolic/spring fling, mandatory training, etc.) and encourages attendance. Organizes a communication mechanism for MDs and House Staff on the service such as email or fax.
• PROGRAM DEVELOPMENT & DEPARTMENTAL GOALS – Plans, develops and recommends new programs for the Department. Establishes annual goals based on the goals of the Chair and the overall department and the mission of the institution. Organizes and conducts in-service sessions and implements new programs as required. Proposes and implements programs to generate additional revenue. Schedules and conducts regular meetings with key personnel of Medical School and Hospital Departments to promote the most effective services. Submits long and short term departmental goals to the Chair and School of Medicine and Hospital leadership on a regular basis. Prepares verbal or written reports periodically to service lines on status of and or changes to department objectives and initiatives. Works collaboratively and shares necessary tools and resources to accomplish goals in accordance with the Medical Centers mission statement.
• COMPLIANCE AND POLICY DEVELOPMENT – In conjunction with the Chair, oversees the development and implementation of policies and procedures for the Department. Ensures compliance in all areas of responsibility. Assures compliance with regulatory mandates of JCAHO, New York State Department of Health, New York City Department of Health and Rules and Regulations and Bylaws of Medical Staff and corporate compliance officer. Oversees ongoing development and coordination of the Departments QA/QI process, including coordination with Hospital QA committees and compliance with Hospital QI reviews. Develops and processes changes required in order to comply with new or changing regulations. Develops and approves effective complaint procedures. Ensures that policy changes are documented thoroughly. Oversees preparation of all externally and internally mandated reports.Communicates new policies and procedures and regulatory changes impacting the department or division with medical and non-medical staff as indicated. Establishes mechanisms/processes that facilitate compliance and assist in reinforcing hospital and school policy changes and regulatory requirements.
• FACILITIES MANAGEMENT – In conjunction with the Chair, oversees the strategic development of space and facilities planning for department. Assesses department needs against short and long term goals. Serves as Project Manager for all major construction and renovation projects within Department. Ensures Departments interests are honored in any large space reallocation, construction or purchase of capital equipment consistent with the Schools and Hospitals guidelines. Oversees the negotiation of capital equipment and ensures appropriate level of analysis, projections and financial documentation is provided.
• ACADEMIC PROGRAMS – Provides administrative supervision of all aspects of the academic programs within the department. Oversees the non-medical staff responsible for maintaining the departmental or subspecialty residency program(s). Ensures that the recruitment of residents from the application review through hiring is coordinated and conforms to program, medical school, hospital and ACGME regulations. Oversees documentation of House Staff scheduling and timekeeping to ensure compliance with NYS regulations, RRC requirements and NYUHC budget allocations. Brings discrepancies to the attention of the Residency Director. Analyzes scheduling of House Staff and addresses issues requiring resolution with the Residency Director. In conjunction with the Residency Director and the Chair, develops and recommends strategies to address compliance issues. Oversees all coordination of administrative activities with the central House Staff Affairs Office and ensures conformance with governance of education. Coordinates and ensures appropriate preparation for ACGME site surveys and compliance with standards. Oversees the documentation of clinical rotation of medical students in the hospital in order to ensure appropriate crediting of medical school educational requirements.
• MANAGEMENT OF STAFF – Manages the entire non-physician staff within the department. Directs and coordinates administrative personnel to assigned tasks and projects. Interviews and hires staff based on objective criteria; explains to employee clearly what his/her responsibilities are and the applicable performance standards. Brings to the employees attention areas of performance needing improvement as soon as they are recognized with a plan and a time frame for correction; identifies areas for growth as well. Implements the Schools disciplinary process in accordance with School of Medicine guidelines. Approaches the performance review process constructively and conducts it in accordance with Human Resources and departmental guidelines and procedures. Continuously encourages the raising of the performance of the staff in order to achieve the best possible outcome. Serves as a mentor to the staff in the performance of their duties. Oversees all staff development and training programs in the Department. Promotes an environment conducive to shared learning.