Sr. Director, Research Laboratory Operations
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- 1085391_RR00052756
- Managers/Directors/Administrators, NYU Grossman School of Medicine, OSR-BasicSci Research Ops (S1796)
- Full-Time/Regular
- NYU Grossman School of Medicine (SOM)
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including six inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history.
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Job Details
Position Summary:
We have an exciting opportunity to join our team as a Sr. Director-Research Lab Ops.
Sr. Director Research Laboratory Operations, reports directly to the Associate Dean, Basic Science Research Operations and is responsible for directing all aspects of research laboratory operations for the research portfolio as assigned. In this capacity, shall be responsible for coordinating and managing support for institutional laboratory operations in the research enterprise and scientific core facilities as assigned by the associate dean including but not limited the Research Laboratory Operations (RLO) unit, the Emergency Management & Research Resilience unit (including EOP and emergency management and research resilience planning and responses to emergent situations). Responsible for supporting the development and coordination of all projects related to research space renovation, relocation and reassignment / repurposing with RED&F, the Division of Advanced Research Technologies (DART), Medical Center IT and the Office of Science and Research (OSR) leadership. Responsible for BSRO unit operational budget development and reporting on KPI for BSRO unit and teams within it.
Job Responsibilities
Job Responsibilities:
- 1) OSR Research Laboratory Operations staff management direct supervisory responsibility for research laboratory operations (RLO) Managers, Sr. managers and Assistant Director responsible for the research operations within the NYULH research building portfolio, owned and leased.
a) Develops, reports and assesses key performance indicators for the RLO team; utilizes these metrics to assess resource needs and team performance.
b) Responsible for annual operating budget development for RLO and RSS components of the Basic Sciences research operations portfolio.
c) Responsible for RLO team member portfolio management and balancing assignment of responsibilities to RLO managers and assistant director - 2) RLO business owner to REDF Space planning / project management team
a) Coordinate lab operations related project management involving cross functional project teams that span missions and corporate areas
b) Facilitate communications between research operations project teams and other functional areas in NYULH including the Office of Science and Research (OSR), Real Estate Development / Facilities Operations (RED F), Environmental Health and Safety (EH & S), Medical Center IT and Occupational Health and Safety (OHS). Develops, prepares and distributes communications, project plans, presentations, and other materials as needed to ensure project objectives are met and align with institutional and Research Mission priorities.
c) Responsible for collaborating with REDF PM / space planning team to create and maintain project plans across RLO / REDF projects (e.g. Responsibility Table and Communication Plans) and Project Data Sheet for each project, including pre and post project meetings.
d) Responsible for monitoring, aggregating and reporting on project timelines for all REDF projects that impact the research enterprise - Prioritization of deliverables; actively manages issues, issue escalation and proactively identifies alternative strategies in collaboration with core team members to develop and implement risk mitigation strategies which impact key milestones for initiatives for the Research Mission
- Oversees development and maintenance of up-to-date knowledge base for all assigned project(s), including analysis of research community needs and resources required to fulfill those needs, research facility asset allocation and assignment. Provides recommendations and guidance to OSR Leadership on project and resource prioritization.
- Informs OSR Leadership and stakeholder groups of deliverables and timelines, project developments and ensures completion according to timelines
- Prepares high-quality reports (financial, project, etc.) for OSR RLO leadership on program and project status and issues.
- Responsible for tracking RLO dependencies associated with faculty on-boarding / off-boarding, continually assesses this process to ensure efficient on/offboarding activities.
- Assure Maintenance of Research Space Occupancy records in support of space planning activities as well as F&A proposal submission(s).
- Support Capital equipment tagging, tracking and management with Finance; serves as OSR and Research Mission lead in research equipment and asset management for NYU GSoM
- Investigates complaints and ensures resolution; ensures issues are resolved.
- Supports preparation of annual RLO operating and OSR capital equipment budgets in conjunction with OSR and central Finance teams
- Reports to Associate Dean, Basic Science Research Operations
Additional Position Specific Responsibilities:
COMMUNICATION AND RELATIONSHIPS WITH OTHERS 1. Excels in cooperation, collaboration and communication with all NYULH employees 2. May communicate directly with OSR senior leadership, PIs and other scientists, coordinates delivery of results to outside collaborators also. 3. Communicates carefully and clearly with others in order to respond appropriately, to answer questions and obtains requested information. 4. Communicates ideas, problems, suggestions, and messages in a timely and effective manner. 5. Maintains the confidentiality of all research information. JUDGEMENT / DECISION-MAKING 1. Is able to recognize and manage problems as they occur, and through the application of appropriate policy/procedure, determines and/or recommends the appropriate solution. 2. Must be able to troubleshoot. 3. Seeks guidance as necessary for the performance of duties; asks appropriate questions when in doubt and utilizes reference sources/materials to ensure accuracy. 4. Advises appropriate personnel of situations/problems requiring intervention or follow-up attention.
Qualifications
Minimum Qualifications:
- To qualify you must have a MS in Biology, chemistry or relevant science or an equivalent combination of relevant education and/or experience.
- 7-10 years of research laboratory management experience in pharma, biotech or academic research environment.
- Individual should have a expertise with the capabilities, requirements, uses and physical conditions for active research laboratories. Should have excellent written and verbal communication skills and ability to interact productively with leadership, faculty and staff to identify and resolve problems. Prior experience in building/facility support and management required.
- Excellent project and program management skills and extensive knowledge of facilities management, complex operating systems and processes required. Strong communication skills and relationship/team building skills. Excellent judgement and reasoning ability enabling problem-solving and issue resolution, with a variety of options in varying situations.
- Ability to work independently, take initiative and make decisions with in-depth understanding. Responsible for setting and meeting department deadlines in alignment with research operations strategic and operational plans.
Preferred Qualifications:
MS, PhD or equivalent relevant degree and experience applicable to research laboratory operations management ; preferred research operations management experience in biotech, Pharma or academic research environment. Strong preference for individuals with experience working on major infrastructure projects (new construction or significant renovations). Must be able to work effectively and lead within matrixed program and project teams. Strong presentation and writing skills are a priority.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
Organization
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
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