Data Services Analyst – Office of Development & Alumni Affairs
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- 1106484_RR00071420
- Development/Fundraising, NYU Langone Health
- Full-Time/Regular
- NYU Langone Health
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- Days
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital in New York and the #3 Hospital in the nation by U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 300 locations throughout the New York area, including six inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
At NYU Langone Health, there are numerous areas for you as a leadership professional to make an impact on our organization. As one of the nation’s leading medical centers, we need bright, innovative people to step up and take charge of the many initiatives currently taking place here. From our brand new 830,000-square-foot Helen L. and Martin S. Kimmel Pavilion to our new 16 story Science Building, NYU Langone Health is ripe with career-opportunities that are sure to transform the way we think about medical care.
COVID-19 Vaccine Requirement:
To protect the safety of our patients, staff, and the community at large effective August 16, 2021 NYU Langone Health requires COVID-19 vaccination of all faculty, staff, voluntary attending physicians, Howard Hughes Medical Institute employees, non-compensated faculty, students, clinical or academic observers, and volunteers, unless granted an approved exemption (in New York State, only medical exemptions shall be considered).
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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Job Details
Position Summary:
We have an exciting opportunity to join our team as a Data Services Analyst for the Office of Development & Alumni Affairs.
The Data Services Analyst plays an important role within the Office of Development & Alumni Affairs and is responsible for developing, maintaining, and supporting the daily programming and reporting requirements. In collaboration with the entire Data Systems Team, this individual also defines and analyzes data requirements in support of business processes and reporting deliverables. In addition, this individual acts as the reporting services administrator and supports all mission critical process scripts.
As a year round high performance fundraising operation, we are driven by a commitment to excellence, striving not only to meet goals but surpass them. NYU Langone Health supports the values of diversity, equity, and inclusion and ensures that they are reflected in all aspects of our work. We foster a culture of the highest ethical standards, trust, and honesty.
Job Responsibilities
Job Responsibilities:
- Creation of ad-hoc and smart queries as per end user requests, troubleshooting issues with letters, queries, batches and revenue entry and resolve all assigned CRM requests in a timely and professional manner.
- Perform data load and clean-up in a bulk manner to assist users with complicated data.
- Provide support in the assessment of data and communicating with Blackbaud CRM users regarding data integrity and process changes to ensure data quality.
- Build custom data lists per end user needs and build SQL objects as needed to be utilized in reporting for the organization.
- Develop and report metrics using Blackbaud CRM and third-party applications such as SSRS and Tableau.
- Provide appropriate service, support, training and advice to end users regarding the capabilities and functions of CRM, along with technical and application issues.
- Assist with training new hires and provide continuing education for our users.
- Act as an escalation point for Support for TRAX.
- Other duties as assigned.
Qualifications
Minimum Qualifications:
To qualify you must have a Bachelors degree required
4-5+ years of relevant experience required, including 3 or more years of providing implementation and technical support of CRM software. Blackbaud product experience strongly preferred, specifically with Blackbaud CRM.
Knowledge of SQL or similar query language required, T-SQL preferred.
Working knowledge of relational database architectures preferred.
Experience with creating Tableau/SSRS reports and dashboards preferred.
Experience working in a philanthropic or higher educational environment preferred.
Detail oriented and organized with an ability to prioritize, meet deadlines, plan and manage multiple simultaneous projects and handle shifting priorities.
Works strategically, collaboratively, respectfully, and professionally with colleagues across all divisions and teams within the department. Communicates clearly, shares, listens and recognizes others contributions.
Develops and enhances relationships through authenticity, professionalism and trust.
Facilitates understanding through listening and crafting and delivering messages that meet the needs of different audiences.
Takes ownership of opportunities, challenges and decisions to drive work and the organization forward.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $53,457.10 – $83,200.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Organization
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
How Our Employees Grow
Eileen P.
Director, Revenue Cycle Initiatives
“I chose NYU Langone Health because I wanted to be a part of a world-class health system. I feel a sense of pride working here and feel supported in a truly cohesive and diverse working environment. I have taken a number of career development courses related to leadership. The expansion in training and development curriculums over the years has really been impressive and it’s a testament to how much NYU Langone wants to invest in and develop their in-house talent!”
TCHAD L.
Director – Development
“From the onset of my tenure with NYU Langone Health, I’ve worked amongst the Institution’s brightest stakeholders. Being exposed to their professional paths has motivated me to build a career here. In the past two years, I’ve had the opportunity to attend seminars within my field and learn from leaders in the industry. In addition, I’ve been able to further develop my skillset by taking advantage of the courses offered through the FOCUS platform.”
Adair L.
Associate Director, Development Administration
“NYU Langone Health is not only my employer, it’s also a community that I am very proud to be a part of.”
TANISHA D.
Program Coordinator
“I saw that there were many opportunities to grow within the organization and used the tuition remission offering at NYU Langone Health to obtain my master’s degree. NYU Langone celebrates their employees and genuinely wants to hire from within, so take advantage of the resources available to you and speak to members of the Talent Acquisition Team, who are helpful.”
Doris V.
Revenue Cycle Manager – Pediatrics Department
“It’s not just that NYU Langone Health cares about their employees – it’s the fact that we are family. I quickly learned that in order to grow and to be successful you need to collaborate with others, work hard and deliver excellence.”
Magdalena A.
Clinical Charge Auditor – Revenue Management
“NYU Langone Health has provided me with opportunities for a wonderful and successful career, as well as multiple possibilities to advance on my career path.”
Stephanie B.
Talent Acquisition Specialist
“NYU Langone Health has inspired me to do more, be more and learn more by showing me that hard work and dedication pay off.”