Program Supervisor

NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Program Supervisor.

We are seeking an enthusiastic and motivated Program Supervisor with a strong commitment to health disparities and community-engagement. Housed within the Section for Health Equity at NYU Langone’s Department of Population Health, the Program Supervisor is responsible for coordinating research activities associated with studies on cardiovascular disease and diabetes designed to advance health equity in the South Asian community. Overall duties include coordination of communications and activities with study implementation sites and academic and community partners; oversight of research support staff, including field staff; monitoring and reporting of multiple study data platforms; development of research and training protocols, curricula, and products; maintenance of regulatory documents and IRB submissions; and meeting/event coordination. The Program Supervisor provides supervision of research support staff and interns and works under the general direction of the program Principal Investigator(s) and under direct supervision of the Co-Investigator. The successful candidate will have a high degree of professional maturity, commitment to excellence, independence, flexibility, and initiative, and will possess the ability to work collaboratively with diverse individuals, teams, and populations both internally and externally. Further, the Program Supervisor will work closely with community- and faith-based organizations in NYC that serve immigrant populations.

Job Responsibilities:

1. Research Project/Program Coordination – Provides moderate to advanced coordination needed to initiate, run and conclude research activities. Coordinates Project/Program agreements, purchase requisitions and invoice payments; and manages administrative tasks, including supplies/printing orders and mailings. Coordinates meetings, including preparing agendas, and sharing meeting minutes and action steps. Organizes and maintains project materials on multiple internal and external shared drives. Coordinates schedules, activities and logistics/technology for virtual and in-person meetings/special events with academic and community partners, including outreach events, community listening sessions/forums, and the community advisory board. Assists in the recruitment, onboarding and training of community health workers, project assistants, trainees and interns/volunteers.
2. Research Coordination – Oversees the submission and maintenance of documents required by the NYU Institutional Review Board (IRB), NYU Office of Clinical Trials, Data Safety and Monitoring Board, and any other parties for conduct of human subjects research (e.g. coordination of study regulatory binders, enrollment logs, and consent documents). Researches issues and responds to requests for information as needed. Develops study evaluation tools and presentations for training and educational sessions. Coordinates communications and project/research activities at clinics, community sites, and study partner sites, including recruitment, consenting, data collection, and data requests/transfers. Assists with database development and maintenance; monitors data entry. Monitors progress towards completing project deliverables, meeting recruitment goals, and adherence to study timelines. Assists with development of research abstracts, manuscripts, conference presentations, literature reviews, and other products.
3. Protocol and Training Development – Develops project and staff protocols on implementation, evaluation, and training. Leads meetings/workgroups for the purpose of identifying and cataloguing community health worker best practices for inclusion in presentations and trainings.
4. Develops protocols and processes for train-the-trainer mentorship and technical support with collaborating centers.
5. Community Outreach/Engagement – Work with community- and faith-based organizations to plan and implement in person health and research initiatives. These community health projects will focus on a variety of topics, including chronic diseases (e.g. blood pressure screenings, healthy plate) and mental health. Coordinate with CBO and FBO staff on study recruitment efforts, such as presentations to community members, attendance at CBO/FBO events, recruitment of community members, etc. Oversee drafting and execution of MOUs with CBO and FBO partners. Attend CBO and FBO meetings, maintain communication and relationships with CBO and FBO staff. May be involved in directly recruiting community members into studies and/or providing health education.
6. Reporting / Grants Support – Prepares and reviews documents independently and generates status/progress reports for Project/Programs. Drafts letters, memos, agendas, presentations, and reports. Reviews, edits and obtains appropriate approvals. Responds to correspondence and refers complex issues with recommendations to manager/PI. Follows protocols as defined by the grant and institutional policies and procedures. Contributes to grants development and reporting. Collects, organizes, and coordinates scientific materials as appropriate.
7. Supervision – Responsible for direct supervision of 3-6 research support and/or field staff. Provides guidance, training, and leadership to support and/or field staff. Develops plans and processes for staff monitoring, team building and effective communications. Performs staff mid-year and annual performance evaluations and supports staff professional development.
8. Participates in special projects and performs other duties as required.

Minimum Qualifications:
To qualify you must have a To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience. Available to work onsite at the office and in community settings throughout NYC. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with other software applications (e.g., Zoom, WebEx, Google Drive). Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Time management skills and ability to work well under pressure. Ability to Project/Program manage and to multi-task while paying attention to details. Qualified candidates must be able to effectively communicate with all levels of the organization.

Preferred Qualifications:
Master’s degree or equivalent in public health, sociology, psychology, health care administration, social work or closely-related field with minimum two (2) years of experience coordinating and implementing clinical and/or community-based projects or an equivalent combination of education and experience. Experience supervising staff members and working in collaborative environments. Strong understanding and knowledge base of coordination requirements associated with clinical/research trials. Intermediate to advanced technical skills in using computers and software programs. Competency using research-related software such as SPSS, NVivo, Dedoose, Endnote, Qualtrics, and REDCap. Competency using Google Drive office suite (docs, slides, and sheets), and intermediate to advanced knowledge of coding in Google sheets. Knowledge of electronic health record (EHR) systems. Proficiency in using social media platforms. Proficiency in South Asian language preferred (e.g. Bangla, Urdu, Hindi).

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $62,400.00 – $85,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here