Program Supervisor
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- 1131635_RR00094433
- Research, NYU Grossman School of Medicine, Population Health-Health Equi (S1292)
- Full-Time/Regular
- NYU Grossman School of Medicine (SOM)
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- Monday to Friday; 9:00AM – 5:00 PM
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
NYU Langone Health isn’t just a healthcare system; we’re also a research hospital with a mission to advance science and improve healthcare. We offer a collaborative approach to research that spans disciplines, pairing outstanding scientists with exceptional clinical researchers. This approach sparks new ideas and discoveries that lead to innovative advances in preventing, diagnosing, and treating disease. With access to state-of-the-art technologies and facilities, our scientists and researchers have pioneered groundbreaking medical treatments used around the world.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Program Supervisor.
We are seeking an enthusiastic and motivated Program Supervisor with a strong commitment to health disparities and community-engagement. Housed within the Section for Health Equity at NYU Langone’s Department of Population Health, the Program Supervisor is responsible for coordinating research activities associated with studies on cardiovascular disease and diabetes designed to advance health equity in the South Asian community. Overall duties include coordination of communications and activities with study implementation sites and academic and community partners; oversight of research support staff, including field staff; monitoring and reporting of multiple study data platforms; development of research and training protocols, curricula, and products; maintenance of regulatory documents and IRB submissions; and meeting/event coordination. The Program Supervisor provides supervision of research support staff and interns and works under the general direction of the program Principal Investigator(s) and under direct supervision of the Co-Investigator. The successful candidate will have a high degree of professional maturity, commitment to excellence, independence, flexibility, and initiative, and will possess the ability to work collaboratively with diverse individuals, teams, and populations both internally and externally. Further, the Program Supervisor will work closely with community- and faith-based organizations in NYC that serve immigrant populations.
Job Responsibilities:
- Research Project/Program Coordination – Provides moderate to advanced coordination needed to initiate, run and conclude research activities. Coordinates Project/Program agreements, purchase requisitions and invoice payments; and manages administrative tasks, including supplies/printing orders and mailings. Coordinates meetings, including preparing agendas, and sharing meeting minutes and action steps. Organizes and maintains project materials on multiple internal and external shared drives. Coordinates schedules, activities and logistics/technology for virtual and in-person meetings/special events with academic and community partners, including outreach events, community listening sessions/forums, and the community advisory board. Assists in the recruitment, onboarding and training of community health workers, project assistants, trainees and interns/volunteers.
- Research Coordination – Oversees the submission and maintenance of documents required by the NYU Institutional Review Board (IRB), NYU Office of Clinical Trials, Data Safety and Monitoring Board, and any other parties for conduct of human subjects research (e.g. coordination of study regulatory binders, enrollment logs, and consent documents). Researches issues and responds to requests for information as needed. Develops study evaluation tools and presentations for training and educational sessions. Coordinates communications and project/research activities at clinics, community sites, and study partner sites, including recruitment, consenting, data collection, and data requests/transfers. Assists with database development and maintenance; monitors data entry. Monitors progress towards completing project deliverables, meeting recruitment goals, and adherence to study timelines. Assists with development of research abstracts, manuscripts, conference presentations, literature reviews, and other products.
- Protocol and Training Development – Develops project and staff protocols on implementation, evaluation, and training. Leads meetings/workgroups for the purpose of identifying and cataloguing community health worker best practices for inclusion in presentations and trainings.
- Develops protocols and processes for train-the-trainer mentorship and technical support with collaborating centers.
- Community Outreach/Engagement – Work with community- and faith-based organizations to plan and implement in person health and research initiatives. These community health projects will focus on a variety of topics, including chronic diseases (e.g. blood pressure screenings, healthy plate) and mental health. Coordinate with CBO and FBO staff on study recruitment efforts, such as presentations to community members, attendance at CBO/FBO events, recruitment of community members, etc. Oversee drafting and execution of MOUs with CBO and FBO partners. Attend CBO and FBO meetings, maintain communication and relationships with CBO and FBO staff. May be involved in directly recruiting community members into studies and/or providing health education.
- Reporting / Grants Support – Prepares and reviews documents independently and generates status/progress reports for Project/Programs. Drafts letters, memos, agendas, presentations, and reports. Reviews, edits and obtains appropriate approvals. Responds to correspondence and refers complex issues with recommendations to manager/PI. Follows protocols as defined by the grant and institutional policies and procedures. Contributes to grants development and reporting. Collects, organizes, and coordinates scientific materials as appropriate.
- Supervision – Responsible for direct supervision of 3-6 research support and/or field staff. Provides guidance, training, and leadership to support and/or field staff. Develops plans and processes for staff monitoring, team building and effective communications. Performs staff mid-year and annual performance evaluations and supports staff professional development.
- Participates in special projects and performs other duties as required.
Minimum Qualifications:
To qualify you must have a To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience. Available to work onsite at the office and in community settings throughout NYC. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with other software applications (e.g., Zoom, WebEx, Google Drive). Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Time management skills and ability to work well under pressure. Ability to Project/Program manage and to multi-task while paying attention to details. Qualified candidates must be able to effectively communicate with all levels of the organization.
Preferred Qualifications:
Master’s degree or equivalent in public health, sociology, psychology, health care administration, social work or closely-related field with minimum two (2) years of experience coordinating and implementing clinical and/or community-based projects or an equivalent combination of education and experience. Experience supervising staff members and working in collaborative environments. Strong understanding and knowledge base of coordination requirements associated with clinical/research trials. Intermediate to advanced technical skills in using computers and software programs. Competency using research-related software such as SPSS, NVivo, Dedoose, Endnote, Qualtrics, and REDCap. Competency using Google Drive office suite (docs, slides, and sheets), and intermediate to advanced knowledge of coding in Google sheets. Knowledge of electronic health record (EHR) systems. Proficiency in using social media platforms. Proficiency in South Asian language preferred (e.g. Bangla, Urdu, Hindi).
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $62,400.00 – $85,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
How Our Employees Grow
Jason A.
Data Analyst
“NYU Langone Health offers an abundance of opportunities to grow and develop in a healthy work environment. I enjoyed using NYU Langone’s training curriculum courses in business to support my career progression and I also utilized the Tuition assistance program to obtain a Master of Public Health (MPH). I’m proud of my work and what the organization represents to New York City and the surrounding communities.”
Tiffany M.
Research Coordinator
“The collaborative and supportive environment at NYU Langone Health has cultivated a sense of camaraderie that makes coming to work each day incredibly fulfilling. I am grateful for the mentorship provided by my esteemed faculty members, which has played a vital role in my professional development. NYU Langone has also provided me with incredible opportunities to learn and grow through their tuition assistance to pursue my Master of Public Health (MPH) at New York University and in-house training curriculum.”
Tanisha D.
Program Coordinator
“I saw that there were many opportunities to grow within the organization and used the tuition remission offering at NYU Langone Health to obtain my master’s degree. NYU Langone celebrates their employees and genuinely wants to hire from within, so take advantage of the resources available to you and speak to members of the Talent Acquisition Team, who are helpful.”
Ivelisse M.
Division Administrator, Hematology and Medical Oncology
“NYU Langone Health is truly a place full of endless opportunities for growth. I’ve always been fortunate to have great managers who fostered my desire to learn, innovate, and grow. My experience at NYU Langone has shaped me into who I am today. Here, you are part of a community and a family ― it is more than just a job, it is something to be proud of.”
Terry L.
Sr. Research Coordinator―Psychiatry Mood & Anxiety Disorders
“Working here has been incredibly fulfilling. I would encourage my fellow veterans to follow in my path at NYU Langone Health. What started as an internship has led to a 22-year career. I hope to pursue my doctorate degree net, thanks to the generous benefits available to me.”.
Kai-ama H.
Associate Director, ParentCorps
“My favorite moment is when a previous supervisor recognized my potential and asked me to consider becoming a supervisor. I was hesitant but her encouragement, belief in my abilities, and desire to see me grow, propelled me into becoming a leader. It changed what I believed was possible for me. If you are looking for a challenging work environment to leverage the skills you already have while building new expertise, NYU Langone Health is the place to be!”
Latoya K.
Program Manager
“NYU Langone Health’s reputation was a motivating factor in building my career here. As a world-renowned institution at the forefront of medical advancement, NYU Langone provides staff with various training courses that allow for further career development.”
Haleigh T.
Senior Residency/Fellowship Program Coordinator
“My motivation to build a career at NYU Langone Health is to continue to work for an institution that values and celebrates its team members and promotes professional advancement. I feel that my role on the NYU Langone team makes a difference because of my contribution to its educational mission through my work with the fellows and faculty in their educational and professional pursuits.”