Operations Analyst – **Cancer Center**
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- 1134901_RR00097400
- Administrative/Office Support, CancerCtr Analytics (H1769), NYU Langone Hospitals
- Full-Time/Regular
- NYU Langone Hospitals
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- Mon – Fri; 9am-5pm
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
At NYU Langone Health, administrative and temporary support professionals play a critical role in our organization. These intrepid individuals work in the background coordinating meetings, performing data analysis, scheduling interviews, and so much more. They ensure our doctors, nurses, and allied health professionals can focus on what matters — our patients. Plus, NYU Langone Health encourages and supports the development of our temporary staff by providing training. Thanks to the support they receive, nearly 50% of our temporary employees end up transitioning into permanent roles every year.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Operations Analyst – **Cancer Center**.
In this role, the successful candidate will be responsible for assisting the Perlmutter Cancer Center (PCC) Manager of Analytics by, coordinating, planning, organizing, and executing operational analyses and decision support activities including recording, analyzing and reporting operations-related information, developing procedures and analyzing information utilizing project management techniques and the application of mathematical or statistical methods.
Job Responsibilities:
1) Prepares operations-related reports including but not limited to patient volumes, volume targets, telephone utilization, and Beacon reports. Proposes suggestions and solutions to manager.
2) Responsible for identifying, querying, analyzing, and visualizing data through reports and presentations, to support operations, quality and performance metrics
3) Assists in updating RVUs, MD utilization, and various other ad hoc operational analyses. Provides written analytical insight and summaries as needed.
4) Assists with data manipulation/loads using SQL or Python, and Tableau for volume, clinical analyses, operational analyses, patient registries, and other ad hoc data analyses. Provides automated solutions to enhance efficiency where applicable.
5) Queries and analyzes data from various hospital systems, including the electronic medical record system (Epic), enterprise data warehouse (EDW), and more, to gather meaningful insights and produce actionable reports for hospital operations
6) Collaborates with PCC clinical and operations leaders in the development of ad hoc analyses to assist with decision making. This includes supporting the implementation of scorecards/dashboards for individual departments as necessary.
7) Execute complex analytics to inform quality, safety, patient experience, and operations decisions
8) Appropriately plan and scope analyses, using quantitative and qualitative skills, finding and querying complex data, and sharing data and results in a digestible and visually appealing manner
9) Interprets monthly operational results identifying trends, patterns and opportunities for improvement.
10) Presents data through the building of dashboards and reports using business intelligence tools such as Tableau (preferred)
11) Transforms/interprets operations reports and requirements into actionable insights for hospital operations.
12) Keep abreast of new developments, techniques and methods regarding technical solutions in supporting the different reports and systems.
13) Other duties as assigned.
Minimum Qualifications:
To qualify you must have a Complies with regulatory requirements appropriate for position.
Ability to communicate effectively with internal and external clients.
Ability to coordinate and manage multiple priorities in a changing environment with minimal supervision.
Must be proficient in Microsoft Access and Excel.
Must be able to generate moderately complex reports and multimedia presentations.
Advanced analytic skills with the ability to analyze and interpret data through complex analysis.
Minimum two years of Operations related experience. Bachelor’s Degree in a Business or Health Related field.
Preferred Qualifications:
Master’s Degree in business administration, public health, health care administration, or related field Four years of Operations related experience.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 – $95,908.80 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
How Our Employees Grow
Reginald P.
Administrative Support Supervisor
“My entire career journey with NYU Langone Health has been within the Emergency Department in various roles. It has always been humbling working with amazing people who are dedicated to helping others. Having the opportunity to work for the best Emergency Department in all of New York City is something I take with great pride and honor.”
Noa L.
Lead Access Center Representative
“When I first began working at NYU Langone Health, I felt a sense of belonging and realized this is where I want to spend the rest of my professional career. Since joining, I’ve pushed myself to do well in every position I have and to advance. I not only enjoy my current role, but I also enjoy learning about new topics. I am excited to explore what else NYU Langone has to offer me in my career.”
Madelyn B.
Senior Medical Secretary
“I knew that by choosing to work at NYU Langone Health, I’d grow into a role I always aspired to achieve. I wanted to experience a top-quality healthcare setting and work in the best hospital in New York City. I’m bilingual in English and Spanish, and through NYU Langone. I was able to obtain my Spanish Medical Interpreter Certification through their continuing education benefit.”
Nicolyn L.
Departmental Secretary
“I decided to build my career at NYU Langone Health because of the vast opportunities and room for growth I knew existed here. I felt that I’d be able to reach my full potential within the organization.”
Tammy S.
Sr. Practice Manager
“Patients and employees choose NYU Langone Health for the NYU Langone experience. As staff, we are given the opportunity every day to make a lasting impression by being a part of a patient –centered medical team. Part of our mission is to serve and discover through an integrated academic culture that is devoted to excellence in patient-care and education. NYU Langone serves its staff by encouraging us to discover how we fit into the big picture by supporting our career goals. The hospital provides many resources to enhance our personal and professional development. I have utilized the amazing tuition assistance benefit to help me obtain a Master’s Degree in public Administration, and have always felt emboldened to dream big and provided the support to succeed along my career trajectory.”
Maria P.
Administrative Coordinator
“NYU Langone Health offers several career and learning opportunities, and a great benefits package for staff, which are strong motivators to build a lifelong career in the organization.”
Johanna J.
Hospital Concierge
“NYU Langone Health supports their employees and will provide you with many opportunities to grow through their career development program. In my current position, I took a refresher course in Microsoft Word to enhance my current skill set. I am looking forward to taking more courses at NYU Langone to further my skills.”
Abiodun N.
Admin Manager
“What we do at NYU Langone Health is very impactful. I’m proud to be a part of the movement that provides for and supports the community. I love when I get to collaborate with my staff. I strive to make them feel included and heard. The teams I’ve worked on have always been welcoming, and we all continue to work together to reach our goal.”