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Faculty Group Practice Medical Assistant (37.5)

Job ID: 1137768_RR00100114

Facility: NYU Grossman School of Medicine (SOM)

Position Type: Full-Time/Regular

Shift: M-F; 9AM – 5PM

Department: Allied Health, FGP-Bklyn Surg Assoc- 6th Ave (S2021)NYU Grossman School of Medicine

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NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedInGlassdoorIndeed, FacebookTwitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).

In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care This role is responsible for validating patient identifiers preparing patients and rooms for examination measuring and recording vital signs drawing blood and collecting other lab samples The Medical Assistant is also responsible for administrative tasks such as scheduling appointments answering phone calls and performing data entry

Job Responsibilities:

Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples as per NYULH policy
Support equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff escalate issues
Answers phone calls
Reviews and respond to in basket messages
Follows up on Rx refill requests
Assists physician with patient intake amp; transcribing visit into EPIC
Performs other duties as needed

Clinical Administrative Responsibilities;
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed 
Follows guidelines for validating patient medical record when accessing and updating information including patient name and date of birth 
Assists with maintaining patient flow to and from exam rooms and treatment areas Assists in escorting patients and specimens throughout the facility 
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient nbsp;
Communicates the functionality and purpose of MyChart to patients during intake
Ensures the appropriate translation services or equipment is in place prior to the start of visit nbsp;
Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy amp; procedure 
Performs Point of Care testing such as: EKG Glucose Testing and Pregnancy Test Urinalysis following organizational policy amp; procedure and with documentation of any required competency in place 
Preps the appropriate patient encounter ensuring that all relevant information for visit is up to date including bloodwork radiology images medications and past medical history 
Reviews and imports any ldquo;Prepare for your Visit Outside Information and patient history prior to provider encounter
Works with clinical team to ensure logbooks related to equipment specimen collection and other clinical safety measures are followed per FGP standards 
Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories Immunization Medical amp; Surgical nbsp;May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic 
Maintains patient privacy as it relates to HIPPA standards 
Handles appropriate patient calls and documents outcome of all patient communications as needed Refers all clinical questions/concerns to RN/Provider

Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
Assists physicians with procedure and/or set up according to the specialty where necessary nbsp;
Stocks exam/treatment rooms and/or supply closets with medical supplies linen and medical equipment as needed Effectively communicates as supplies need to be replenished 
Cleans and sterilizes designated equipment after use following organizational policy amp; guidelines and with documentation of required competency in place 
Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment 
Reviews appropriate downtime procedures as it relates to patient visit nbsp;
Completes annual competencies such as Fire Safety Hazardous Waste Medsled HIPPA compliance etc nbsp;
Partners with administrative and clinical personnel to complete prior authorization medication refills and referrals related to patient continuity of care 
Assists with prescription refill request by locating requested prescription in EMR identifying last patient visit and tasking RN LPN or Provider to evaluate set up and/or process for renewal
Accompanies physician into exam room and transcribes history including history of present illness past medical and surgical history family and social histories medications and allergies physical exam laboratory and radiologic orders as dictated by the MD and document accurately the physician encounter with the patient 
List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician 
Documents patient orders including laboratory tests radiology tests medications etc 
Performs other duties as assigned

Patient Experience and Access nbsp;

  • Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission vision and values and promoting excellence in the patient experience during every encounter

Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES Connect Align Respond Ensure and Sign Off 
Greets patients warmly and professionally stating name and role and clearly communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person by phone or via electronic messaging nbsp;
Proactively anticipates patient needs and participates in service recovery by applying the LEARN model Listen Empathize Apologize Resolve Notify and escalates to leadership as appropriate 
Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership i e ways to optimize provider schedules how to minimize delays increase employee engagement etc 
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience 
Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles

Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution such as American Association of Medical Assistant AAMA ; American Medical Technologies AMT ; National Center for Competency Testing NCCT ; National Healthcare Association NHA Competencies: Working knowledge of English is evident in verbal reading and writing abilities; other language an asset; demonstrated ability in computer skills Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.

Preferred Licenses: Medical Assistant Certificate

Preferred Qualifications:
MA experience preferred EKG phlebotomy and venipuncture experience preferred

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,616.08 – $56,550.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic medical center with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s diverse and inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

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Our Hiring Process

Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

Training & Orientation

You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.

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Hear From Our Team

Top Ten Frequently Asked Questions

We offer different employment options to fit every schedule and talent area of interest. These options include full time, part time, per diem, internship, and temporary.
We are growing rapidly and are always looking for exceptional people to join our organization. New positions are posted to our careers site daily.
We update our job postings daily.
All applications should be submitted by clicking the “Apply for This Position” button on any job listing.
To search and apply for our available temporary opportunities, use the Job Search function, which is accessible on the home page and other careers site pages. NYU Langone has various temporary opportunities, including our In-House Temporary Staffing Program. The Program is designed to place highly skilled individuals in temporary assignments throughout NYU Langone to help our departments meet their commitment to quality patient care, research, and operations. These individuals are temporary employees within NYU Langone and adhere to all NYU Langone policies and guidelines.
Paid internship opportunities can be found on our careers site by searching via the Job Search function. Unpaid internships are organized by department. You can explore our departments at NYU Langone to find an internship opportunity that suits your educational endeavors. Additionally, please visit the internship page to learn more about our internship opportunities.

Yes, an email address is required to complete the online application. You must have an active email account, as you will receive email notifications once your application has been received.

In order for your resume to be submitted successfully, it should be in one of the following supported formats: .pdf, .txt, .rtf, .doc, .docx, or .html.

You will receive an email confirmation after you have completed the online application process. To ensure that the information you submitted was completed accurately, you are encouraged to log in to your account and review your information. You will also receive an email confirmation after successfully applying for a specific position. To check the status of your application, please click Check Application Status .

Current employees can check application status on the Steps for Success Career Portal .