Secretary I (Faculty Group Practice) *Onsite – West Palm Beach, FL*

Position Summary:
We have an exciting opportunity to join our team as a Secretary I.

The Secretary I will perform a variety of front end administrative tasks to support practice operations including: greeting patients, answering calls, scheduling patient appointments, and other administrative duties as needed.

Job Responsibilities:

• Greets patients professionally both in person and on the phone
• Answers patient questions and/or properly refers questions and issues to the appropriate contact
• Optimizes provider schedules and patient access by establishing and maintaining efficient scheduling templates
• Promotes a positive patient experience throughout all patient interactions in person or by phone or other media
• Ensures availability of treatment information by retrieving and updating patient records
• Verifies insurance information and obtains information needed to schedule and bill for services
• Maintains office inventory and equipment by anticipating supply needs and expediting supply orders
• Performs other duties as needed

Administrative Responsibilities:

Minimum Qualifications:

To qualify you must have:

• High School Diploma
• Excellent organizational interpersonal and verbal and written communications skills and strong customer service orientation required
• Basic knowledge of word processing spreadsheet database and Internet applications required
• Light accurate keyboarding skills required
• Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience

Preferred Qualifications:

Intermediate knowledge of computer based scheduling and appointment programs strongly preferred

Medical office with gastroenterology/endo experience a plus

Qualified candidates must be able to effectively cmmunicate with all levels of the organization.

NYU Langone Florida is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view NYU Langone Florida’s EEO policies,please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.