Departmental Secretary – Care Management

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Departmental Secretary – Care Management.

In this role, the successful candidate Responsible for the office operation of the department and serves as secretary to a department head

Job Responsibilities:

• Performs other duties as assigned.
• Assists in maintaining contact with sections in the department and other NYUMC departments. Plans and coordinates interrelated activities effectively and efficiently according to schedule. Makes requests to other areas, allowing them sufficient time to reply; he/she, in turn, responds quickly in order to ensure efficient coordination of activities. Conveys the correct information to involved parties. Schedules appointments and conferences, confirms attendance, and facilitates program operation. Attends meetings and participates on committees, as required; prepared minutes as required.
• Assists in the preparation of the departmental or program budget. Compiles and assembles basic information needed for the budget based on past practice or supervisors instructions. Calculates the figures correctly. Verifies and records revenues and expenses accurately. Resolves discrepancies and maintains records according to departmental procedure. Makes recommendations for the enhancement of financial recordkeeping systems.
• Takes and transcribes complex dictation. Types materials neatly and accurately; utilizes the Dictaphone proficiently when required. Types and transcribes materials promptly. Proofreads, edits, properly organizes, and formats the typewritten materials. Uses the word processor efficiently; contacts the service/maintenance company for needed repairs and makes suggestions to the supervisor for software/hardware enhancements.
• Composes, prepares, and edits general correspondence. Prepares responses which are clear, grammatically correct, and meet content requirements. Completes responses and send them out promptly. Properly formats responses. Routes complex correspondence to the supervisor and attaches related records or information to the correspondence.
• Collects, updates, and summarizes data and statistics for the department. Submits data to the supervisor which is neat and well-written. Requested and related information is accurate and complete. Utilizes appropriate sources to complete the assignment. Obtains appropriate data sufficient to satisfy the project requirements.
• Assigns, directs, and coordinates the work of subordinate clerical staff. Utilizes personnel efficiently by delegating assignments based on the employees skill and ability in order to meet deadline and establish adequate personnel coverage. Monitors assignments to ensure neatness, accuracy, and completion. Ensures that tasks are completed in accordance with established practices.
• Assists in the selection and evaluation of clerical staff and provides them with initial training and ongoing guidance. Makes recommendations and provides feedback for evaluations which are fair, accurate, and objective based on qualifications/performance. Follows personnel and departmental guidelines when interviewing or evaluating personnel.
• Orders and maintains an inventory of supplies for the departments. Ensures that the supervisor is kept aware of the performance of each employee on an ongoing basis. Trains employees effectively in the procedures of the department and pertinent Medical Center policies. Offers continuing guidance and assistance to employees on work activities, procedures, and performance-related issues as appropriate. Keeps supervisor apprised of situations which may require disciplinary action.
• Greets, directs, and responds to the needs and requests of the staff, patients, and general public. Answers telephones and inquiries promptly, professionally, and courteously; identifies the department when answering the phone. Directs telephone calls and visitors appropriately based on content of inquiry. Obtains information, answers questions, and resolves routinely moderate problems in accordance with departmental, and/or Medical Center policies and procedures. Takes messages accurately, dates them (with day/time), and conveys them on a timely basis.
• Sets up and maintains files and complex records of departmental and program activities. Maintains records in an organized and up-to-date manner; establishes filing system which allows for prompt retrieval of all information. Completes filing accurately and promptly. Maintains information for the department in accordance with departmental, Medical Center, Federal, State, and City Agency regulations. Periodically reviews files to check whether renewals are due, copies are clear, or whether additional information is necessary; initiates corrective follow-up. Reviews and purges files as appropriate.
• Processes the receipt and shipping or loaner, rental and defective equipment. Prepares the departmental weekly payroll for approval. Runs attendance/punctuality reports from the departmental sign-in system. Any other data processing or clerical work as assigned by the management.

Minimum Qualifications:
To qualify you must have a Graduate of a business/secretarial school of equivalent combination of academic and experience background. Minimum of four years of responsible secretarial experience required. Typing (60 WPM) and Proficient in Microsoft Application Skills required. Knowledge of medical terminology.

Preferred Qualifications:
None

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $65,792.89 – $65,792.89 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here