Community Health Rep

NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Community Health Rep.

Together Growing Strong (TGS) is a community-based initiative within The Department of Population Health in the NYU Grossman School of Medicine. The goal of TGS is to strengthen early childhood health and wellbeing by supporting families, providers, and educators in Sunset Park, Brooklyn. The TGS team values the different cultures in Sunset Park and takes an anti-racist approach to its work. The Community Health Worker will be part of the TGS special education ambassador pilot program team. We are seeking a Community Health Rep to become the go-to person for special education among families in the Chinese community within Sunset Park. 
The Community Health Rep is a new position as a Special Education ambassador who will be an integral part of a team working to improve the way children in Sunset Park go through the special education process and transition their Individualized Education Program (IEP) from prekindergarten programs to kindergarten. Collaboratively with prekindergarten programs and elementary schools, the TGS special education ambassador pilot program aims to support families to reduce stigma, worries, and concerns about special education, guide and advocate families through the special education referral process and transition from prekindergarten to elementary school, and to be a liaison among families, schools, and evaluators/service providers. Candidates who are fluent in Mandarin and English are invited to apply to this position.

Job Responsibilities:

• Establish yourself as a trusted messenger and liaison for prekindergarten programs, elementary schools, service providers and residents in Sunset Park who are impacted by special education.
  • Become the go-to person in the Chinese community for families with children referred to special education, leading them through the process to ensure that children who would benefit from services receive them in a timely fashion. Tasks may include: (a) assisting families in preparing for special education meetings by helping them understand the timeline and steps involved, the specific special education services their child may be eligible for, and the required documentation they need to submit; (b) supporting families in understanding and processing what they are going through, and addressing any concerns or questions with kindness and empathy.
  • Become the go-to person in the community for prekindergarten programs and elementary schools making special education referrals for their families.
  • Facilitate information sessions to educate families about special education services, processes, and resources.
  • Communicate with families, programs and community providers on a daily basis, via multiple methods (in-person, phone, email)
• Establish relationships and potential collaborations with local key stakeholders of special education in Sunset Park, such as: families of children referred to special education, schools serving the community who make special education referrals, special education service providing agencies operating in and around Sunset Park, and New York City Public Schools.
• Collaborate with the TGS special education ambassador pilot program and formative research team.
• Keep detailed notes on family interactions and support the TGS formative research team in identifying how we can continue to better this pilot program.
• Participate in team meetings and supervision.
• Complete other activities as requested. 

Minimum Qualifications:
To qualify you must have a High School Diploma and minimum of 1 year related experience in an office setting or the equivalent combination of education and experience is required.
Effective Oral, written communication and interpersonal skills.

Preferred Qualifications:
Qualifications:
o Experience working or living in Sunset Park, Brooklyn, or Chinese immigrant communities.
o Demonstrated ability or commitment to promote and advocate Special Education services in Sunset Park for the Latinx community.
o Understand the strengths, cultural norms, values, and practices in Chinese immigrant communities.
o Fluency in Mandarin and English.
o Personal or professional experience with Early Intervention and/or special education.
o A detailed record-keeper who has computer knowledge and experience including in using Outlook, Excel Spreadsheets, Word, and the other means of communication and record keeping.
Preferred Qualifications:
o Strong interpersonal skills: ability to actively listen, demonstrate empathy, build rapport with others, and interact with warmth, sensitivity and tactfully.
o Ability to collaborate and work well with a wide range of people.
o Ability to work adaptively and flexibly, and multi-task.
o An excellent verbal communicator who is equally comfortable speaking with school staff, physicians, children, parents, custodial grandparents, and individuals in the community.
o Reliable and prompt the window for addressing special education needs is narrow.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,274.09 – $49,995.40 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here