Media Specialist I – Mineola/Long Island
Job ID: 1152383_RR00112617
Facility: NYU Langone Hospital–Long Island
Position Type: Full-Time/Regular
Shift: Day
Schedule: 9:00 AM – 5:00 PM; Monday – Friday (with flexibility)
Department: Administrative/Office Support, MCIT-InfraUCOPS-LI (W6725)NYU Langone Hospital–Long Island
NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
We have an exciting opportunity to join our team as a Media Facilities Specialist I – Mineola/Long Island.
In this role as a Media Facilities Specialist, the successful candidate will be a team player with client service experience to work fully onsite and have the ability to respond to changes in a short time and be flexible. Respond to emails and trouble calls in a timely fashion and be available to support events and activities. Staff and Operate the Audio-Visual equipment for classes and special events, including set up, recording and displaying. Assist and instruct clients regarding proper usage and operation of AV equipment and monitor equipment operation at appropriate intervals. Review daily event schedules and coordinate accordingly. Set-up and troubleshoot all AV/projection/lighting/conferencing equipment, devices and systems. Ensure all AV equipment is fully operational, repair or clean equipment when necessary and break-down, remove, and secure equipment when not in use.
Job Responsibilities:
- Lead technical resource for live academic symposia and medical education events that coordinates production & support virtual & hybrid events ranging from simple to highly complex.
- Assist clientele with creating and executing run-of-show for highly structured events, ceremonies, and symposia.
- Conduct structured event intake and planning coordination including event needs assessments and reviewing/producing a run-of-show.
- Review daily event schedules and coordinate accordingly. Assist with video post-production and editing as needed.
- They will set-up and troubleshoot AV/projection/lighting/conferencing equipment, devices and systems.
- Operate equipment for classes and special events- including set up, recording, managing presentations and break down as needed.
- Assist and instruct clients regarding proper usage and operation of equipment and monitor equipment operation at appropriate intervals.
- Ensure equipment is fully operational, assist in the repair or cleaning equipment when necessary and break-down, remove, and secure equipment when not in use.
- Administrative tasks & record keeping coordination utilizing tools like Resource Scheduler, Brightspace calendar and Ivanti ITSM ticketing system.
Minimum Qualifications:
To qualify you must have a BA or BS in Computer Science, Information Systems or a related discipline
At least three years of event technology support experience (applications and infrastructure or an equivalent combination of education and work experience)
Work experience in healthcare and/or education or equivalent experience in complex organizations Client facing experience
Knowledge of personal computing, Mac and Windows, PC/Workstation LAN based systems, TCP/IP, end user infrastructure Support management tools, client functions and applications
Strong consultative and communication skills, analytical ability, decisiveness, strong judgment, and the ability to work effectively with clients, IT management, staff and vendors.
Must have excellent interpersonal skills, and ability to understand the business and technical needs of the client as well as foster customer relationship building and deliver outstanding customer service.
Strong verbal and written communication skills; ability to communicate technical information to non-technical users; ability to work effectively with customers.
Candidate should be able to work in a fast paced environment, support multiple initiatives simultaneously, prioritize work to meet and or exceed established service levels and be dependable.
Preferred Qualifications:
Familiarity with live event production methodologies and Analog Way Aquilon/LivePremier and/or Blackmagic ATEM video production hardware and software. Experience with Crestron control systems. Knowledge and experience supporting end users use of Unified Collaboration and video conferencing platforms. (ie Webex, Zoom, MS Teams)
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350.00 – $96,573.35 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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About NYU Langone Health
Be Where Everyone Is Dedicated to Exceptional Care
NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.
Our Hiring Process
Joining Our Team
Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.
Step 1
Apply Online
The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.
Step 2
Schedule Interviews
If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.
Step 3
Receive Offer
If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.
Step 4
Training & Orientation
You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.
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