Medical Office Associate – NYU Langone Orthopedic Hospital *F/T 35 hrs per week, Monday – Friday 11:30AM – 7:30PM*

Job ID: 1143169_RR00100840

Facility: NYU Langone Orthopedic Hospital

Position Type: Full-Time/Regular

Shift: Day

Schedule: Monday – Friday; 11:30AM – 07:30PM

Department: Administrative/Office Support, Dance Harkness Injury Prg (J9)NYU Langone Orthopedic Hospital

Healthcare staff navigate the vibrant, bustling lobby of the Kimmel Pavilion at NYU Langone Health during a typical workday.

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation’s leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient’s ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about NYU Langone Orthopedic Hospital, and interact with us on  LinkedInGlassdoorIndeedFacebookTwitterYouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Medical Office Associate.

In this role, the successful candidate Medical Office Assistant for the Harkness Center for Dance Injuries is responsible for providing high level administrative support by managing phone lines, scheduling and registering patients, preparing reports, handling information requests, and performing other functions such as preparing correspondence, receiving visitors, and scheduling meetings. The Medical Office Assistant independently performs all duties while maintaining a professional, polished, calm and welcoming environment.

Job Responsibilities:

  • Performs Reception activities which may include addressing inquiries, assisting staff, patients or general public and answering telephones.
  • Performs other duties as assigned.
  • Processes incoming and outgoing documents.
  • Performs record-keeping and filing in an efficient manner.
  • Properly inputs all patient demographic and billing information into computerized billing system.
  • Confirms the insurance coverage for all patients and referral on file (where applicable) the day before the start of office hours.

Minimum Qualifications:
To qualify you must have a High School Graduate or equivalent combination of education and experience. Excellent communication skills. Typing (60 WPM). Proficiency working with computers, specifically the Microsoft Office Suite. Professional demeanor fielding a high volume of daily patient telephone calls. Ability to learn established physician offices software packages and adheres to best office practices including but not limited to providing quality customer service and a business casual dress code.

Preferred Qualifications:
Two (2) years of experience working in a physicians private practice. Graduate of a Business/Secretarial School or equivalent combination of academic and professional experience. Knowledge of medical terminology and CPT and ICD-9 coding and medical billing.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital at NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view the NYU Langone Orthopedic Hospital at NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $41,977.18 – $60,420.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

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About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s diverse and inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

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Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

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Hear From Our Team

Frequently Asked Questions

We offer different employment options to fit every schedule and talent area of interest. These options include full time, part time, per diem, internship, and temporary.
We are growing rapidly and are always looking for exceptional people to join our organization. New positions are posted to our careers site daily.
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All applications should be submitted by clicking the “Apply for This Position” button on any job listing.
To search and apply for our available temporary opportunities, use the Job Search function, which is accessible on the home page and other careers site pages. NYU Langone has various temporary opportunities, including our In-House Temporary Staffing Program. The Program is designed to place highly skilled individuals in temporary assignments throughout NYU Langone to help our departments meet their commitment to quality patient care, research, and operations. These individuals are temporary employees within NYU Langone and adhere to all NYU Langone policies and guidelines.
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Yes, an email address is required to complete the online application. You must have an active email account, as you will receive email notifications once your application has been received.

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Current employees can check application status on the Steps for Success Career Portal .