NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
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Position Summary:
We have an exciting opportunity to join our team as a Patient Navigator.
The NYU Langone Vaccine Center is seeking a full-time Patient Navigator. In this position, the Patient Navigator will work with both the NYU Langone Vaccine Center and the LGBTQ+ Pride Center at NYC Health + Hospitals/Bellevue in the realm of Social Determinants of Health (SDoH) (i.e., housing, food, and financial issues, that affect health outcomes). The Patient Navigator will primarily work with the Pride Center staff (5 primary care physicians, 1 clinical pharmacist, 1 nurse, 1 part-time Psychiatrist, and 2 coordinators) to enhance SDOH screening and linkage to resources to address unmet needs related to SDoH. The Patient Navigator will also lead monthly meetings with community-based organizations to maintain relationships and established patient referral pathways. The Patient Navigator will also work with the Pride Center staff to foster new community partnerships to enhance LGBTQ+ care and address SDOH needs.
Job Responsibilities:
- Completes Social Determinants of Health screeners with patients and/or research participants, facilitates referral and enrollment process with Community Based Organizations.
- Coordinate with representatives of other related agencies/community-based organizations to communicate information and develop partnership opportunities for outreach.
- Contributes and leads outreach campaigns through the development of innovative educational and health promotion resources to community programs.
- Interacts with patients/staff in a courteous manner and communicates with other departments to facilitate patient flow and/or resolve patient issues.
- Provides critical feedback to other members of the health care team based on observations in the field and outreach as necessary.
- Complies with all organizational policies and procedures. Navigator is expected to behave ethically, demonstrate competence in effective communication and team building, demonstrate effectiveness in working in a collaborative environment and demonstrates confidence in decision-making and in building relationships.
- Performs other duties as assigned in accordance with the mission, goals, and values of the NYU Langone Vaccine Center and NYC Health + Hospitals/Bellevue Pride Center.
- Collects patient information for the research project(s). This may include abstraction of data from the patient chart (e.g., laboratory or diagnostic test results, surgical/radiation treatments delivered, adverse drug reactions, etc); abstraction of data for publications, or data collection from outside physicians offices. Uses tools to facilitate data collection (e.g. calendars, schedules, tracking logs, etc).
- Audits and updates the database or the case report forms. Conducts study visits, obtains and documents information within the time frame specified. Research, collects, compiles and conducts preliminary analyses of data, statistics, and other materials for reports.
- Conduct preliminary analysis.
- Recruitment – Screens potential patients/subjects for eligibility to the study and schedules the initial visits. This may include researching and gathering information from the medical record, physician referral, advertisement and directly scheduling a visit to evaluate the patient/subject.
- Reviews all the elements of the screening process with the Principal Investigator that include but not limited to: inclusion/exclusion criteria, completed informed consent, documentation of the event and the patient/subject willingness to participate
Minimum Qualifications:
To qualify you must have a Bachelor’s degree and/or equivalent combination of education and experience; one year experience in case management/coordination; specifically supporting members of the transgender and LGBQ communities.
Preferred Qualifications:
Bilingual (English/Spanish) preferred. Previous experience working with the LGBTQ+ community. Knowledge of basic medical terminology.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View NYU Grossman School of Medicine’s Equal Employment Opportunity (EEO) policy. Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $64,350.00 – $85,407.34 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
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About NYU Langone Health
Be Where Everyone Is Dedicated to Exceptional Care
NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.
Our Hiring Process
Joining Our Team
Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.
Step 1
Apply Online
The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.
Step 2
Schedule Interviews
If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.
Step 3
Receive Offer
If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.
Step 4
Training & Orientation
You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.
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