Program Supervisor – FHC (Spanish speaking preferred)

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation’s largest dental residency program, and New York State’s largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Program Supervisor – FHC (Spanish speaking preferred).

In this role, the successful candidate The Program Supervisor manages the day to day operations of the program funded. S/he is responsible for the implementation of all activities including case management, and the assessment of patients, creating client care plans, facilitating case conferences, and collaborating with Dental Care Team members and Operational Leadership to establish sustainable pathways that ensure Oral Health treatment plan compliance and completion. The Program Supervisor ensures that interventions and documentation meet the quality standards set forth by the funder and the Family Health Centers and provides ongoing assessment and navigation services to patients as required by the grant. S/he collaborates with Network HIV Director to assess program quality, evaluation, grant deliverables, and make changes to program and workflows as needed.

Job Responsibilities:

• Oversee planning and implementation of the Comprehensive Plan that establishes sustainable linkages to care for PLWHA to Dental services across the Family Health Center network

• Manages day-to-day operations of the program which includes providing direct assistance to patients and appropriate service provision and documentation.

• Facilitates the interdisciplinary conversation with members of the HIV and Dental Care Team and provides oversight in terms of program compliance that ensures high quality of care meets applicable funderand internal standards.

• Performs patient assessment, including initial social services, logistical and benefits assessment, to include Oral health considerations. Performs regular re-assessments as specified by the grant

• Regularly reviews documentation to ensure the quality of program services and reporting, addresses any identified gaps in care or documentation

• Collaborates with Operational Leadership increation and implementation of enhanced training materials including asynchronous learning modules to be incorporated in Graduate Dental Education curriculum

• Support treatment coordination activities utilizing electronic health records including Epic.

• Contributes to Network-wide HIV quality efforts through participation in Viremia Rounds and HIV Quality 

  Improvement meetings, as well as the support of the patient Community Advisory Board

• Participate in program assessment activities that include capturing and utilizing data to evaluate program success across a variety of qualitative and quantitative measures.  

• Other duties as assigned.

   

Minimum Qualifications:
To qualify you must have a Bachelor’s Degree required with 2 years of relevant supervisory experience, or the equivalent combination of education and experience. The successful candidate must also possess excellent interpersonal, verbal and written communication, and organizational skills. Knowledge of standard office software is essential, including proficiency with word-processing, spreadsheet and database software (e.g., Microsoft Office, preferred). Ability to multi-task and/or coordinate multiple assignments is required. Ability to interpret and implement policies and procedures, and effectively communicate detailed information to a diverse population, both verbally and in writing; excellent problem-solving skills is required.

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $66,300.00 – $70,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here