Admitting Clerk – NYU Langone Orthopedic Hospital *F/T 35 hrs per week, Saturday – Wednesday 8:00 AM – 4:00 PM*

NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation’s leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient’s ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Orthopedic Hospital, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Admitting Clerk.

In this role, the successful candidate performs duties related to the process of admitting patients to the hospital.

Job Responsibilities:

• Assists in taking reservation from the physicians offices, in organizing the daily admissions boards and assigning the beds. Accurately and expeditiously enters all information in the computer systems and on admission waiting lists. Efficiently and courteously answers telephone and addresses all inquiries. When necessary, assists in assigning patients to appropriate accommodations.
• Courteously explains any patients responsibilities, i.e.private room differentials, limited insurance coverage, etc. Thoroughly answers all patients inquiries pertaining to admission. Contacts the physician’s office if necessary, to rectify any patient demographics, or logistical problems.
• Obtains the required pre-admissions and admission information. Verifies source materials as to their authenticity and accuracy, and gathers correct and up-to-date information.
• Adheres to departmental guidelines concerning sick time, vacation, personal days, and other paid/unpaid leaves. Arrives on time for work and meetings, provides proper notification of absences or tardiness and maintains a professional appearance; wears identification badge at all times.
• Ensures departmental compliance with applicable standards of The Joint Commission on Accreditation of Hospitals, as well as, applicable federal, state and city regulations. Designs and implements a comprehensive program of quality assurance. Remains aware of current regulatory requirements and thoroughly answers any questions pertaining to these documents.
• Accurately updates the computer system, to correctly reflect all personal demographic information. Explains thoroughly all forms, and obtains and witnesses all required signatures on consent and financial agreements. Reviews thoroughly all previously obtained orders to ensure accuracy. Promptly enters each admission in the admission log book.
• Performs other duties as assigned.
• Makes appropriate suggestions which would enhance or benefit the area or department. Volunteers assistance to others when appropriate. Seeks additional assignments when assigned work is completed. Demonstrates an ability and desire to learn more skill sets.
• Demonstrates the ability to recognize, establish and attend to priorities. Strives to make good use of time during the assigned shift through careful coordination of daily tasks. Demonstrates adaptability by adjusting well to changes in scheduling.
• Recognizes problems and sees solutions as appropriate. Able to determine when a problem should be referred to the manager or requires a follow-up attention. Seeks information necessary for accurate completion of job duties and uses reference materials to ensure accuracy.
• Cooperates and communicates with all hospital staff, including physicians, patients, their families and visitors in a courteous, effective and professional manner. Attentive to others in order to respond appropriately, answers questions, or obtains needed information. Maintains the confidentiality of all, patient, physician and hospital related information. Communicates ideas, problems, suggestions and messages in a timely and effective manner.
• Answers the telephone and inquires in a pleasant and courteous manner; promptly identifying the department when answering the telephone. Answers routine inquiries accurately and refers non-routine inquiries to the Supervisors. Takes messages thoroughly and accurately.
• Computes and complies the hospitals daily census. Gathers requested or required statistics on the census. Accurately gathers all pertinent data from the computer system, the admission log and the bed board. Adds, subtracts, and computes all data accurately. Records and transcribes all statistics accurately.

Minimum Qualifications:
High School Diploma or Equivalent required. Hospital admissions experience and/or familiarity with insurance verification procedures are preferred.

Preferred Qualifications:
In addition to the minimum qualifications, light typing and working knowledge of computers is required as are a good communication and interpersonal skills.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Orthopedic Hospital is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $47,400.15 – $51,532.07 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here