Manager Patient Safety and Risk – Brooklyn

NYU Langone Hospital—Brooklyn is a full-service teaching hospital and Level I trauma center located in Sunset Park, Brooklyn. The hospital is central to a comprehensive network of affiliated ambulatory and outpatient practices, and serves as NYU Langone Health’s anchor for healthcare access, growth, and delivery in the entire borough. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Brooklyn, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Manager Patient Safety and Risk – Brooklyn.

In this role, the successful candidate Responsible for assisting the development or maintenance of patient safety and risk management initiatives via investigation of adverse events, and implementation and monitoring of institution wide Patient Safety/Risk Management program, projects, policies and procedures in accordance with the NYS medical malpractice prevention program (PHL) applicable NYS 405 regulations, Federal Laws and JCAHO requirements. Reports to the Assistant Director and Senior Director Patient Safety Risk Management.

Job Responsibilities:

• Coordinates aspects of the Hospital Risk Management Program. This includes, but is not limited to, the following areas: Development, implementation and monitoring of Risk Management projects, policies and procedures.
• Performs other duties as assigned.
• Remains objective when conducting investigations of adverse events and facilitating RCAs.
• Assists Patient Relations with the resolution of complaints when warranted.
• Provides direction and counsel regarding safety/risk issues to professional and departmental staff.
• Takes Risk Management call for the facility 24/7 .
• Maintains liaison with NYU Hospitals Office of Legal Affairs, and with outside counsel, on issues related to malpractice litigation, or potential litigation. Serves on NYU Hospitals QA&I committees, including but not limited to, Environment of Care, Pharmacy and Therapeutics Committee, all Clinical Service Lines (as needed), Departmental QA subcommittees, Patient Safety Committee, Legal Defense Committee, Quarterly CCC Claims meeting. Any other further responsibilities as are required to ensure implementation of the Risk Management Program.
• Reviews electronically reported events on a daily basis; investigates events that led to real or potential patient harm. Identifies trends in reported event types and address these trends with the particular unit/department leadership.
• Coordinates with other clinical and administrative departments regarding risk management issues; Available to provide direction and coordinate counsel to physician, nursing and administrative staff regarding medical-legal issues. Monitors Risk Management cases and issues. Participates in special projects and performs other related duties.
• Identifies issues for Quality Assessment and Improvement referral.
• Maintains files on Risk Management data for internal and external use.
• Coordinates hospital wide Failure Mode Effect Analysis (FMEA) as required annually.
• Assists Regulatory Affairs as warranted with DOH on-site surveys, OPMC and OPD inquiries.
• Coordinates adverse event review process; including root case analysis for defined events.
• Collaborate with other departments to design methods to achieve optimal patient safety initiatives via review and trending of patient safety data.
• Ensures compliance with legal and regulatory requirements, including but not limited to those regarding: Coordinating service of legal documents: Review of all Hospitals incident/occurrence reports, QA referrals, select patient complaints. NYS Department of Health/Office of Health Systems Management Patient Complaint and Article 28 (NYPORTS) process: NYS Office of Mental Health (OMH) reporting requirements: Reporting requirements of the NYS Commission of Quality of Care (CQC) for the Mentally disabled.
• Provides consultations/assistance to medical and administrative staff on legal issues and hospital policy.

Minimum Qualifications:

• To qualify you must have a Minimum Bachelor’s Degree in Nursing or Health Care Administration or related experience with a Masters preferred.
• New York State RN License preferred.
• 5-7 Years of progressive experience in Risk Management or Quality Improvement in an Academic Hospital preferred.
• Excellent communication and interpersonal skills required.
• Must obtain certification in Health Care Risk Management after two years in the department.

Preferred Qualifications:

• Previous experience (5-7 years) in and coordinating all aspects of risk management and QA&I program. In-depth knowledge of PHLs, NYS 405 regulations, NYPORTS reporting system, JCAHO regulations and knowledge of survey process.
• Excellent communication and interpersonal skills along with the ability to manage several activities simultaneously.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Brooklyn provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Brooklyn is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $114,765.35 – $146,764.80 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here