Lead HCM Techno – Functional Analyst

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

For more information, go to NYU Langone Health, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, X, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Lead HCM Techno – Functional Analyst. 

In this role, the successful candidate We have an exciting opportunity to join our team as an HCM Techno-Functional Senior Analyst supporting HR, Payroll, and related corporate applications.
This role is ideal for a senior HCM techno-functional professional who can support current-state HCM operations while helping drive the organizations ERP modernization journey. The Senior Analyst will support existing on-premises HCM and Payroll applications, including PeopleSoft HCM, while also contributing to ERP cloud migration planning and implementation activities involving Oracle Cloud HCM, Workday HCM, or related enterprise HCM platforms. Candidates do not need experience across all platforms. Strong experience in PeopleSoft HCM, Oracle Cloud HCM, Workday HCM, or a comparable enterprise HR/Payroll platform will be considered. The successful candidate will bring strong HR/Payroll process knowledge, technical analysis skills, customer-facing experience, accountability, ownership, and a willingness to learn and contribute across platforms as the organization modernizes its ERP landscape.

The Senior Analyst will serve as a trusted partner to HR, Payroll, and business stakeholders, acting as both a functional advisor and technical problem solver. This role requires the ability to translate complex business needs into scalable, reliable, well-tested, and user-friendly technology solutions. Success in this position requires strong requirements elicitation, business process analysis, hands-on troubleshooting, data analysis, clear communication, creative problem solving, and a strong commitment to delivering high-quality outcomes. The role will also support modernization, automation, analytics, integrations, reporting, and process improvement initiatives, including the practical use of emerging technologies such as AI, workflow automation, cloud data platforms, and integration tools where they create measurable business value.

Job Responsibilities:

• Serve as a senior techno-functional analyst supporting HCM, Payroll, and related corporate applications.
• Support current HCM and Payroll applications while contributing to ERP cloud migration planning, design, testing, implementation, and post-go-live support.
• Act as a functional and technical subject matter expert for HR, Payroll, and related business processes.
• Partner closely with HR, Payroll, Finance, IT, vendors, and cross-functional stakeholders to understand business needs and translate them into scalable system solutions.
• Elicit, analyze, and refine business requirements through stakeholder interviews, workshops, process reviews, data analysis, and system research.
• Design, configure, develop, test, implement, and support HCM application enhancements, reports, dashboards, integrations, interfaces, and automation solutions.
• Analyze HR and Payroll business processes, system workflows, data flows, integrations, and reporting needs to identify opportunities for simplification, automation, improved accuracy, and better user experience.
• Develop functional designs, technical specifications, test plans, process flows, support documentation, and user-facing materials.
• Apply strong data analysis skills to troubleshoot issues, validate results, support reporting accuracy, and ensure data integrity.
• Support integrations between HCM platforms and internal or external systems using APIs, flat files, middleware, integration brokers, or cloud integration platforms.
• Participate in ERP modernization and cloud migration activities, including fit-gap analysis, data conversion, integration design, testing, security review, reporting strategy, change readiness, and post-production support.
• Deliver solutions using delivered functionality, configuration, and best practices where possible, minimizing unnecessary customization and technical debt.
• Support HR analytics and reporting solutions that provide operational insights, compliance reporting, audit support, and decision support.
• Participate fully in the system development lifecycle, including analysis, design, development, testing, implementation, production migration, and post-production support.
• Ensure system changes, reports, integrations, analytics deliverables, and defect fixes are fully tested, documented, approved, and compliant with change management standards.
• Troubleshoot production incidents, data issues, application defects, integration failures, and reporting discrepancies with urgency and strong root-cause analysis.
• Provide timely support for production issues, service requests, outages, escalations, and after-hours activities as needed.
• Collaborate with project managers, business analysts, developers, data teams, security teams, infrastructure teams, vendors, and business partners to estimate work, manage dependencies, and meet delivery timelines.
• Mentor junior team members through hands-on guidance, design reviews, troubleshooting support, and knowledge sharing.
• Follow enterprise standards for architecture, security, privacy, data governance, testing, coding, documentation, and change migration.
• Identify opportunities to leverage automation, AI, analytics, and modern technology capabilities to improve business outcomes and operational efficiency.

Additional Position Specific Responsibilities:

• Identify and quantify the scope, impact, risks, and dependencies of business or system changes.
• Develop solution designs that align with business needs, IT standards, security requirements, data governance practices, and long-term platform strategy.
• Support troubleshooting and debugging of application, integration, reporting, data, and architecture issues.
• Clearly identify root causes of production issues and recommend practical solutions with sound functional and technical reasoning.
• Support outage response, escalation management, incident resolution, and root-cause analysis.
• Assist with ERP cloud migration readiness activities, including current-state assessment, process documentation, system inventory, data analysis, testing, integration review, security review, and reporting rationalization.
• Partner with business stakeholders to ensure delivered solutions are usable, sustainable, secure, and aligned with operational needs.
• Take ownership of assigned work from analysis through delivery, ensuring timely follow-up, clear communication, and successful completion.

Minimum Qualifications:

• Bachelors degree in Information Systems, Computer Science, Engineering, Business Administration, or a related fields
• Minimum of 6 years of hands-on experience supporting, enhancing, or implementing enterprise HCM applications in a techno-functional role.
• Strong experience with at least one major HCM platform, such as: PeopleSoft HCM, Oracle Cloud HCM, Workday HCM
• Strong understanding of HR and/or Payroll business processes, data structures, system workflows, integrations, security, reporting, and operational support needs.
• Experience supporting HCM modules or functional areas such as Core HR, Payroll, Benefits, Compensation, Talent Management, Time and Labor, Absence Management, Position Management, Employee 
• Strong experience in system analysis, requirements gathering, solution design, configuration, development coordination, testing, deployment, and production support.
• Ability to analyze complex business requirements, assess system impacts, identify risks, and design scalable, maintainable solutions.
• Experience working with HCM data models, tables, reports, integrations, and data validation processes.
• Experience supporting integrations between HCM systems and internal or external applications using APIs, flat files, middleware, integration tools, or vendor platforms.
• Strong SQL and data analysis skills, with the ability to investigate issues, validate results, reconcile data, and support reporting accuracy.
• Experience producing high-quality documentation, including business requirements, functional designs, technical specifications, process flows, test scripts, test results, deployment plans, and support guides.
• Working knowledge of SDLC practices, change management, testing methodology, security review, and production migration processes in an enterprise IT environment.
• Proficiency with Microsoft Office tools, especially Excel, PowerPoint, Word, and Visio or similar process documentation tools.
• Excellent verbal, written, and interpersonal communication skills.
• Strong customer-facing skills, with the ability to work directly with HR, Payroll, business users, technical teams, vendors, and leadership.
• Demonstrated ability to manage multiple priorities, resolve issues independently, meet deadlines, and maintain quality in a fast-paced environment.
• Demonstrated accountability, ownership, follow-through, and commitment to delivering reliable business outcomes.
• Ability to work effectively with ambiguity, ask the right questions, and drive issues toward resolution.
• Strong analytical and problem-solving skills, including the ability to identify root causes and recommend practical solutions.

Preferred Qualifications:

• Experience supporting or enhancing PeopleSoft HCM, Oracle Cloud HCM, Workday HCM, or similar enterprise HCM platforms.
• Experience with large-scale ERP implementations, cloud migrations, upgrades, or platform modernization initiatives.
• Experience with HCM integrations, reporting, data conversion, security, testing, and post-production support.
• Experience with PeopleSoft-to-cloud migration, coexistence strategy, reporting rationalization, integration remediation, or legacy system decommissioning.
• Experience in an academic medical center, healthcare organization, university, or similarly complex regulated enterprise.
• Experience with enterprise reporting, analytics, or data platforms such as Databricks, Tableau, Power BI, BI Publisher, OTBI, Workday Reporting, Prism Analytics, or similar tools.
• Familiarity with cloud technologies, APIs, middleware, data platforms, security models, and enterprise architecture patterns.
• Exposure to automation, AI, large language models, workflow tools, or agentic automation frameworks to improve business processes, reporting, support operations, or user experience.
• Experience mentoring junior analysts, reviewing solution designs, and supporting team knowledge development.
• Desired Attributes and Success Characteristics:
• Strong ownership, accountability, follow-through, and commitment to high-quality delivery.
• Creative problem solver with the ability to work through complex business, technical, and data challenges.
• Customer-first mindset with strong empathy for HR, Payroll, and business users.
• Strong analytical thinking with the ability to work effectively through ambiguity.
• Clear communicator who can explain technical concepts to business stakeholders and leadership.
• High integrity and professionalism when handling sensitive HR, Payroll, and employee data.
• Ability to balance production support needs with long-term modernization goals.
• Collaborative, adaptable, and willing to learn new platforms and technologies as the organization transitions to cloud-based HCM solutions.
• Practical, delivery-focused mindset with the ability to move work forward independently.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $121,792.21 – $164,724.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here