Senior Specialist – Workplace Culture & Inclusion

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. Vizient Inc. has ranked NYU Langone the No. 1 comprehensive academic medical center in the country for three years in a row, and U.S. News & World Report recently placed nine of its clinical specialties among the top five in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Senior Specialist – Workplace Culture and Inclusion. 

We are seeking world class professionals to join our Workplace Culture and Inclusion team. Workplace Culture and Inclusion uses a dynamic array of listening and needs analysis strategies, learning and change methodologies, and cultural competence/cultural humility to create an engaged workforce that unleashes the potential and performance of a brilliant blend of people to deliver organizational and service excellence.
The Workplace Culture and Inclusion Senior Specialist at NYU Langone Health will be a results-oriented and resourceful professional who can quickly establish themselves as a credible partner to a clinical, research, education, or corporate services leader or department. The individual will develop and implement strategies for a positive workplace environment and have demonstrated skills in the following areas: organizational awareness and intervention, program and project management focused on outcomes; data and situational analysis; coaching leaders, cross group coordination and facilitation and communication.
Organizational Awareness and Intervention:
Applies expertise in organization development (OD) and diversity, equity and inclusion to identify needs, develop awareness, and/or mobilize action to build inclusive and engaged workplace cultures
Partners with leaders to plan, build and sustain culture change
Program and Project Management:
Creative design and delivery of workshops, courses, and online learning tools that foster positive behavior in the workplace by all members of the community; ensure behaviors are promoted that exemplify the highest commitment to quality and service to each other and NYU Langone Health with an elevated sense of purpose toward improving the lives of our patients.
Proficient program and project management skills and ability to operationalize and scale programs.
Attention to detail and a highly organized, process-focused aptitude are required to manage the variety of responsibilities and deliverables.
Data and Situational Analysis:
Utilizes data to monitor the workplace environment to ensure it stays positive and productive.
Analytical skills and ability to translate metrics, research, and trends into strategy and improvement opportunities.
Adeptness at leveraging internal employee engagement data, focus group, and manager information dashboards to create diversity, equity, and inclusion solutions to foster a climate of belonging.
Coaching Leaders:
Coaches and trains leadership in the development and implementation of required programs and the practice of consistent processes to establish and maintain a positive work environment inclusive of our core values.
Translates behavioral observations into concrete and actionable feedback to executive leaders.
Cross Group Coordination:
Experience and credibility as a leader in an environment where the ability to influence, work across complex structures, and build relationships is critical.
Facilitation, Presentation and Communication:
A highly effective communicator with the ability to clearly and concisely articulate ideas, concepts, and proposals to engage teams, peers, and management via emails, analyses, slide decks, and designed interventions.
Advanced interpersonal awareness and skills with particular emphasis on assertiveness, supportiveness, listening, and group process.

Job Responsibilities:

•    Utilizes organizational analysis methods to identify opportunities for change/improvement
•    Works with leaders to design programs that support a positive work environment and address potential issues in their infancy; discusses possible action steps to improve the environment including building a culture of respect and belonging.
•    Provides education amongst leadership on how to effectively promote a positive and open work environment where employees feel comfortable speaking up about issues.
•    Establishes feedback mechanisms to solicit feedback from faculty, staff and students in order to assess the effectiveness of education/initiatives designed to promote positivity in the workplace.
•    Regularly measure and analyze, highlight areas of strength and weakness, providing consultative support to identify opportunities, interventions, and initiatives for improvement.
•    Facilitate team meetings, retreats, and town halls for departments and stakeholder groups.
•    Provide leadership coaching, when appropriate, to Managers, Directors, and VP+ leaders via one-to-one and group interactions.
•    Recognize and respond to department needs by providing tailored strategies and solutions to enable appropriate cultural competence/humility and change.
•    Develop effective partnerships with leaders through facilitation, presentation, and influencing skills.
•    Collaborate with other Workplace Culture and Inclusion members on engagement, employee experience and diversity, equity, inclusion and belonging education and programming.
•    Define key performance indicators by developing metrics for core programs and processes, and track delivery against program objectives.

Minimum Qualifications:
To qualify you must have at least five years of experience in Human Resources, Talent Acquisition, Talent Management, Learning & Development, Executive Coaching, Organization Development/Effectiveness or Diversity Equity and Inclusion preferably in a strategic planning role or program management
Strong background in and knowledge of Organization Development and Change (ODC) theory and practice, and a broad range of evidence-based ODC interventions
Bachelors degree (Masters degree preferred) in Organization Development, Organizational Behavior/Psychology, Change Leadership or a related field required
Experience consulting with senior leaders regarding whole-system, programmatic, and departmental strategic change efforts
Experience implementing and operationalizing evidence-based development and change leadership and management models and frameworks
Prior experience working in the healthcare industry, particularly academic medicine, preferred

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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