Hospital Senior Director of Care Management and Social Work **MSN and Minimum of 9 Years relevant experience required**.

Job ID: 1155478_RR00115567

Facility: NYU Langone Hospital–Long Island

Position Type: Full-Time/Regular

Shift: Day

Schedule: Monday-Friday, 9:00AM – 5:00PM

Department: Nursing, NYU Langone Hospital–Long IslandOffice of Chief Med Officer (W6532)

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NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Hospital Senior Director of Care Management and Social Work **MSN and Minimum of 9 Years relevant experience required**

In this role, the successful candidate Oversees the preparation, organization, administration and monitoring of the programs/processes necessary for the operation of the Case Management and Social Services departments. Oversees the coordination and development of utilization management, discharge planning, progression of care management and social services in order to promote quality of care, safe transitions in care, and appropriate utilization of resources. Provides leadership for multidisciplinary process improvement activities for unit specific and Hospital wide initiatives.

Job Responsibilities:

  • Plans and directs the operations of and implements the goals, and objectives of the Case Management and Social Services Departments in alignment of the overall organizational strategy including those related to length of stay (LOS), readmissions and transitions of care.
  • Performs other duties as assigned
  • Performs other related administrative managerial duties as directed and required including providing leadership for multidisciplinary process improvement activities for unit specific and hospital wide initiatives.
  • Provides strategic fiscal and budget oversight to all aspects of the Case Management and Social Services Departments. Plans appropriate use of resources including space, equipment and personnel to obtain optimal utilization and efficiency while containing cost. Monitors operating costs and adjusts budgetary needs to ensure cost containment.
  • Responsible for compliance with all federal, state, local and organizational regulations and standards applicable to utilization review, discharge planning and social services and formulates plans for future program development accordingly to support organizational and departmental goals and objectives.
  • Leads, supervises, mentors and develops Case Management and Social Service management and staff. Supports efforts to achieve full staff development and professional growth.
  • Establishes and maintains a customer service approach to building both internal and external relationships and partnerships including developing collaborative relationships with external post-acute care agencies, facilities and contracted payors.
  • Provides ongoing assessment and analysis of processes, procedures, and technology and continuously strives for improvement. Possesses the ability to implement a case management model that provides effective and efficient services and maintains statistics, data collection, analysis and data presentation to analyze performance data and identify opportunities for improvement.

Minimum Qualifications:
To qualify you must have a Master’s Degree Nursing. Current New York State Professional Nurse License. New York State (NYS) Department of Health (DOH) certification as a Patient Review Instrument (PRI) Assessor. 9 – 11 years Acute care clinical patient care, utilization management, discharge planning, post acute care placement, and insurance denial management. Management of clinical social work function. Exceptional interpersonal communication skills, ability to manage projects and lead improvement teams. Strong leadership, organizational, prioritization, problem solving and deductive reasoning skills. Enhanced understanding of utilization management, discharge planning, progression of care management and social services operations within the acute careHospital setting. Expanded clinical knowledge of regulations and standards of practice applicable to levels of patient care. Knowledge of the insurance denial and appeals process inclusive of external appeal and dispute resolution authority issues. Knowledge of commercial and governmental reimbursement mechanisms and managed care issues.

Preferred Qualifications:
Health Care Administration or related field. NYS DOH certification as a SCREEN Assessor.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

View Know Your Rights: Workplace discrimination is illegal.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $187,720.00 – $220,846.63 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here

Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

About NYU Langone Health

Be Where Everyone Is Dedicated to Exceptional Care

NYU Langone is a world-class, patient-centered, integrated academic health system with Magnet®-recognized status by the American Nurses Credentialing Center (ANCC). Our trifold mission to care, teach, and discover is achieved daily through NYU Langone’s inclusive culture devoted to excellence across the organization. Here, you can advance your career supported by exceptionally talented faculty and staff in an environment where everyone works together to deliver the best possible outcomes for our patients.

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Our Hiring Process

Joining Our Team

Get ready to start your career journey at NYU Langone, where cutting-edge research meets compassionate care, and discover how you can contribute to shaping the future of medicine.

Step 1

Apply Online

The NYU Langone hiring process begins with you applying through our online portal. Be sure to update and upload your resume. Shortly after you submit your application, you will receive an email confirmation. Ten days after applying you will receive a talent assessment to be completed.

Step 2

Schedule Interviews

If selected to continue the interview process, HR will reach out via phone or email first. Then, depending on your position, they will schedule an interview with unit managers or team members. You are encouraged to dress professionally for all interviews.

Step 3

Receive Offer

If you successfully complete the interview process and are identified as a finalist for the position, we will require that you complete a professional reference process. After evaluating the completed references, a decision will be made on who will receive a preliminary offer. If you receive a preliminary offer, HR will start the onboarding process with an agreed-upon tentative start date.

Step 4

Training & Orientation

You will be contacted by an onboarding specialist who will work with you on your pre-boarding requirements. Once fully cleared, we will ask you to complete compliance orientation regulatory training. On your first day, you will attend an online required orientation to acclimate to the health system and report to your new department based on instructions provided by your hiring manager.

Our Awards Reflect a Commitment to Excellence at Every Level

Best Hospitals Honor Roll 2025-2026. U.S. News & World Report
America's Most Admired Workplaces. Newsweek: Plant-A Insights Group 2025.
America's Greatest Workplaces 2025. Newsweek Plant-A Insights Group
Magnet Recognized. American Nurses Credentialing Center
Business Group on Health. Best Employers: Excellence in Mental Health 2024
Business Group on Health. Best Employers: Excellence in Health & Well-being 2024
Forbes 2019-2024 America’s Best-In-State Employers Powered by Statista. All Time Champion
Ragan Workplace Wellness Awards. Honorable Mention. #RaganAwards
America's Greatest Workplaces for Mental Wellbeing 2025. Newsweek Plant-A Insights Group
The Bell Seal for Workplace Mental Health. Mental Health America. 2025 Platinum
American Society of Transplantation. AST Living Donor Circle of Excellence

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Frequently Asked Questions

We offer different employment options to fit every schedule and talent area of interest. These options include full time, part time, per diem, internship, and temporary.
We are growing rapidly and are always looking for exceptional people to join our organization. New positions are posted to our careers site daily.
We update our job postings daily.
All applications should be submitted by clicking the “Apply for This Position” button on any job listing.
To search and apply for our available temporary opportunities, use the Job Search function, which is accessible on the home page and other careers site pages. NYU Langone has various temporary opportunities, including our In-House Temporary Staffing Program. The Program is designed to place highly skilled individuals in temporary assignments throughout NYU Langone to help our departments meet their commitment to quality patient care, research, and operations. These individuals are temporary employees within NYU Langone and adhere to all NYU Langone policies and guidelines.
Paid internship opportunities can be found on our careers site by searching via the Job Search function. Unpaid internships are organized by department. You can explore our departments at NYU Langone to find an internship opportunity that suits your educational endeavors. Additionally, please visit the internship page to learn more about our internship opportunities.
Yes, an email address is required to complete the online application. You must have an active email account, as you will receive email notifications once your application has been received.
In order for your resume to be submitted successfully, it should be in one of the following supported formats: .pdf, .txt, .rtf, .doc, .docx, or .html.
You will receive an email confirmation after you have completed the online application process. To ensure that the information you submitted was completed accurately, you are encouraged to log in to your account and review your information. You will also receive an email confirmation after successfully applying for a specific position. To check the status of your application, please click Check Application Status .

Current employees can check application status on the Steps for Success Career Portal .