Project Coordinator – Hospital Operations

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Project Coordinator – Hospital Operations.

In this role, the successful candidate as the Project Coordinator will support Hospital Operations by contributing to the development, implementation and success of hospital-wide programs and operational initiatives.

Job Responsibilities:

• Optimize or create operational processes for improvement of care quality, efficiency, and patient experience, evaluate the efficacy of current processes, develop new clinical or operational policies, and launch new programs and initiatives in partnership with project stakeholders
• Assemble and maintain project plans and documentation of project and/or program progress 
• Coordinate enterprise communication and change management strategy for impacted areas
• Able to balance diverse opinions from all levels of while managing to achieve project results for the good of the organization 
• Build and promote constructive working relationships with all stakeholders, using good judgement to provide objective recommendations 
• Prepare and deliver presentations, analyses, and recommendations for process improvement
• Perform data analyses to support project planning and evaluate project process and outcome measures. Subsequently uses analysis to infer project impact and will make suggestions for intervention iterations based on the data
• Assists in the development of all new programs and projects as directed by Hospital Operations 
• Assists in the development and execution of stated goals and objectives for Hospital Operations 
• Help inpatient and perioperative units adhere to the established HRO framework by managing unit initiatives and projects, complete weekly scorecards, prep unit leadership for quarterly presentations to senior hospital leaders, analyze unit performance data, etc.
• Act as trusted partner of the unit leaders in creating and evaluating new unit processes that help units achieve yearly metric goals established by senior leadership
• Recognizing routine problems and recommending suggestions, ideas, and solutions. For example, proactively addresses any regulatory concerns by frequently rounding on inpatient and perioperative patient care units to identify issues (i.e. identifying expired equipment, broken furniture, facilities issues, etc.)
• Facilitate project team meetings, including setting meeting objectives/agendas, noting key decisions, and following up on action items 
• Use project management tools and best practices to track key milestones, owners, and target completion dates 
• Performs other duties as assigned

Minimum Qualifications:
To qualify you must have a Bachelor degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with Internet applications. Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Time management skills and ability to work well under pressure. Ability to Project/Program manage and to multi-task while paying attention to details.

Preferred Qualifications:
Bachelor degree or equivalent in business administration, health care administration or related field or an equivalent combination of education and relevant experience. Proficiency in using various Microsoft Office applications such as Word, Excel, Access, PowerPoint and Outlook. Familiar with Internet applications. Effective oral, written, communication, interpersonal skills. Ability to interface effectively with all levels of management and must work and communicate effectively with both internal and external customers. Ability to work within a team environment as well as independently. Time management skills and ability to work well under pressure. Ability to Project/Program manage and to multi-task while paying attention to details.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $70,481.60 – $75,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here