Host Associate-Food Service
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- 1134379_RR00096920
- Food Service, FD+NTR-Administration (H165), NYU Langone Hospitals
- Part-Time
- NYU Langone Hospitals
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- rotating shifts and days, weekends included: 6:15am-2:15pm; 6:30am-2:30pm; 4:15pm-8:15pm; 4:30pm-8:3
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
With over six inpatient locations, and additional facilities spread throughout, NYU Langone Health is New York City’s premier healthcare institution. Our world-class facilities service all five boroughs and treat a full range of medical conditions in both inpatient and outpatient settings. Our growing outpatient network allows us to deliver our exceptional medical services directly to the communities we serve. Plus, our doctors and nurses are routinely voted as some of the best in the nation. It’s no wonder why the name NYU Langone Health has become synonymous with excellence.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Host Associate-Food Service.
Under the direction of the Patient Services Management, the Host Associate position is a technical position operating within the Food and Nutrition Services Department. The Host Associate is responsible for improving the quality of care. This is accomplished by creating an atmosphere of hospitality throughout the patients hospital stay.
Job Responsibilities:
- Remains available to patients at meal times in order to ensure patient satisfaction by making sure patients receive correct order and quick trays.
- Maintains a safe, clean and functional work environment.
- Maintains a professional appearance and speaks in a courteous manner using good customer service skills.
- Attends training classes and meetings as directed.
- Maintains patient confidentiality as required by NYULMC.
- Perform any other duties as assigned by management.
- Reviews patient census information, articulates the menu selections, and works as a liaison to Patient Services for meal set up.
- Demonstrates knowledge of the organizations Core Values of: Professionalism, Respect, Integrity, Diversity and Excellence, and incorporates them into the performance of duties. Employs the principle of positive guest relations, maintaining a good rapport and cooperative working relationship with all patients including co-workers and multi-disciplinary team members
- Consults with Nutritionist and Supervisor regarding each patient’s dietary needs and changes in patient status.
- Informs supervisor of any special request in patient’s dietary needs.
- Enters patient meal preferences by using Room Service Choice. Menu preference information is entered using a hand held tablet. Maintains familiarity with the patient menu to answer patient questions.
- Assembles trays with selected menu items. Assist in serving of hot food as needed.
- Delivers meal trays in truck to patient care unit(s).
- Delivers meal trays to the patient’s bedside.
- Retrieves soiled trays from the patient bedside and return food truck to the kitchen.
- Keeps menu tally and totals. Inserts new menus and pull discharges to ensure new patients receive meals in a timely manner and meals are not sent for discharged patients.
- Checks and restocks floor supplies.
- Answers phones in a prompt and courteous manner and records calls on the Diet Office log as necessary.
Minimum Qualifications:
To qualify you must have a Must have a High School Diploma or equivalent. Some college and/or higher academic standing preferred. Must be able to read, write, and speak English fluently, bi-lingual a plus. Must have basic math, grammar, computer and key boarding skills. Must have interpersonal skills, and ability to perform\ service recovery is necessary to effectively interact with patients, families, employees and staff. Ability to walk to assigned nursing units several times per day. Previous hospital Food Service menu processing a plus. Strong written and verbal communication skills.
Preferred Qualifications:
None.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $24.35 – $26.76 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
How Our Employees Grow
Nasrin D.
Interim Assistant Director – Food & Nutrition
“My Assistant Director has supported my career development from the beginning. It is important to have a strong leadership team like I have at NYU Langone Health, who are willing to help you succeed with the right tools and training. If you are determined and motivated, NYU Langone recognizes hard work and I am a testament to that.”
Victor R.
Manager, Security
“I have a passion for public service, and healthcare security allows me to utilize my training and experience. NYU Langone Health has provided support, resources, and opportunities to advance. My current role allows me the opportunity to provide excellent customer service, educate staff on security-related topics, provide support during difficult situations – and represent the department in a positive manner. This is an organization that will encourage you and wants to see you succeed.”