Care Manager
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- 1135524_RR00097824
- Community Health, Family Health Centers at NYU Langone, Mental Health Admin-FHC (P663213)
- Full-Time/Regular
- Family Health Centers at NYU Langone
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- Monday – Friday 9a-5p
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
With over six inpatient locations, and additional facilities spread throughout, NYU Langone Health is New York City’s premier healthcare institution. Our world-class facilities service all five boroughs and treat a full range of medical conditions in both inpatient and outpatient settings. Our growing outpatient network allows us to deliver our exceptional medical services directly to the communities we serve. Plus, our doctors and nurses are routinely voted as some of the best in the nation. It’s no wonder why the name NYU Langone Health has become synonymous with excellence.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation’s largest dental residency program, and New York State’s largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Care Manager.
In this role, the successful candidate The Care Manager is part of an interdisciplinary team that includes but is not limited to medical and behavioral health providers servicing patients who suffer from complex medical and/or psychiatric co morbid conditions By improving patients access to and coordination of care the Care Manager will be part of a team that improves patient health and thus quality of life
Job Responsibilities:
- Maintain caseload size established by the department and meet monthly core service productivity requirements
- Assess patients care management needs via patient intake assessments
- Assist patients in creation and implementation of care plan goals including lifestyle behavior change goals to improve health outcomes
- Provide case management services in the office and via home visits that promote high quality efficient and cost effective care Identify case management interventions tailored to the patients Stage of Change using the principles and techniques of Motivational Interviewing to assist patients to achieve behavior change goals Monitor goal achievement and revise plan as needed
- Assist patients and their families with benefits entitlements and housing as well as any other identified needs that impact patients physical health and emotional well being
- Assists patients with accessing a full range of medical behavioral health chemical dependency psychosocial and community services including referral to self help groups and faith based organizations
- Advocates for patients when barriers to care exist including language and literacy barriers access to transportation problems with insurance coverage child care problems appointment scheduling conflict etc
- Conduct pre visit planning for high risk patients and communicate patient health status alerts to the patients care team
- Conduct hospital discharge calls within 24 business hours of discharge to confirm outpatient FHC appointments to schedule/re schedule appointments when necessary and to address barriers to appointment compliance Monitor patients transition from inpatient to outpatient care and coordinate aftercare
- Assist patient in scheduling and obtaining transportation to medical and specialty appointments
- Maintain electronic records and compile statistical data in accordance with the departments standards Complete clinical documentation within required time frames
- Performs other duties as assigned or volunteered in alignment with medical center mission goals and values
Minimum Qualifications:
To qualify you must have a Bachelors degree OR a Current CASAC certification Previous case management or patient navigation experience Computer telephone fax machine and photocopy machine skills required.
Preferred Licenses: CASAC, BA-Bachelor’s Degree as Cert
Preferred Qualifications:
BA in social service or medical care fields Bi lingual English/Spanish or Bi Lingual English/Chinese Cantonese/Mandarin
Qualified candidates must be able to effectively communicate with all levels of the organization.
Family Health Centers at NYU Langone’s network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view Family Health Centers at NYU Langone’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $32.31 – $36.39 hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here