Faculty Group Practice Medical Assistant (37.5)
-
- 1136665_RR00098880
- Allied Health/Other, FGP Med Assc West Brighton (S1821), NYU Grossman School of Medicine
- Full-Time/Regular
- NYU Grossman School of Medicine (SOM)
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- M-F; 9AM – 5PM
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
NYU Langone Health’s Allied Health services span a gamut of disciplines. From our award-winning Rusk Rehabilitation Center to our state-of-the-art Pharmacy and Respiratory services, our brilliant, world-class Allied Health Professionals have been pushing the envelope of patient-centered care. We’re committed to providing an environment that encourages growth and innovation because NYU Langone Health is serious about improving patient outcomes across the board.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Grossman School of Medicine is one of the nation’s top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to med.nyu.edu, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Faculty Group Practice Medical Assistant (37.5).
In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care This role is responsible for validating patient identifiers preparing patients and rooms for examination measuring and recording vital signs drawing blood and collecting other lab samples The Medial Assistant is also responsible for administrative tasks such as scheduling appointments answering phone calls and performing data entry
Job Responsibilities:
Escorts patients to exam rooms
Cleans and stocks exam rooms
Measures and records patient vital signs
Obtains and processes blood samples as per NYULH policy
Support equality initiatives by following FGP guidelines for collecting and documenting information in the EMR
Promotes a positive patient experience
Communicates effectively with providers and administrative staff escalate issues
Answers phone calls
Reviews and respond to in basket messages
Follows up on Rx refill requests
Assists physician with patient intake amp; transcribing visit into EPIC
Performs other duties as needed
Clinical Administrative Responsibilities
Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed
Follows guidelines for validating patient medical record when accessing and updating information including patient name and date of birth ;
Assists with maintaining patient flow to and from exam rooms and treatment areas Assists in escorting patients and specimens throughout the facility
Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient nbsp;
Communicates the functionality and purpose of MyChart to patients during intake
Ensures the appropriate translation services or equipment is in place prior to the start of visit nbsp;
Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy amp; procedure
Performs Point of Care testing such as: EKG Glucose Testing and Pregnancy Test Urinalysis following organizational policy ; procedure and with documentation of any required competency in place
Preps the appropriate patient encounter ensuring that all relevant information for visit is up to date including bloodwork radiology images medications and past medical history nbsp;
Reviews and imports any ldquo;Prepare for your Visit Outside Information rdquo; and patient history prior to provider encounter
Works with clinical team to ensure logbooks related to equipment specimen collection and other clinical safety measures are followed per FGP standards
Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories Immunization Medical amp; Surgical nbsp;May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic
Maintains patient privacy as it relates to HIPPA standards
Handles appropriate patient calls and documents outcome of all patient communications as needed Refers all clinical questions/concerns to RN/Provider
Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
Assists physicians with procedure and/or set up according to the specialty where necessary
Stocks exam/treatment rooms and/or supply closets with medical supplies linen and medical equipment as needed Effectively communicates as supplies need to be replenished
Cleans and sterilizes designated equipment after use following organizational policy amp; guidelines and with documentation of required competency in place
Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment
Reviews appropriate downtime procedures as it relates to patient visit nbsp;
Completes annual competencies such as Fire Safety Hazardous Waste Medsled HIPPA compliance etc nbsp;
Partners with administrative and clinical personnel to complete prior authorization medication refills and referrals related to patient continuity of care
Assists with prescription refill request by locating requested prescription in EMR identifying last patient visit and tasking RN LPN or Provider to evaluate set up and/or process for renewal
Accompanies physician into exam room and transcribes history including history of present illness past medical and surgical history family and social histories medications and allergies physical exam laboratory and radiologic orders as dictated by the MD and document accurately the physician #39;s encounter with the patient
List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician
Documents patient orders including laboratory tests radiology tests medications etc
Performs other duties as assigned
Patient Experience and Access
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission vision and values and promoting excellence in the patient experience during every encounter
Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES Connect Align Respond Ensure and Sign Off
Greets patients warmly and professionally stating name and role and clearly communicates each step of the care/interaction as appropriate
Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person by phone or via electronic messaging nbsp;
Proactively anticipates patient needs and participates in service recovery by applying the LEARN model Listen Empathize Apologize Resolve Notify and escalates to leadership as appropriate
Shares ideas or any observed areas of opportunity to improve patient experience and patient access with appropriate leadership i e ways to optimize provider schedules how to minimize delays increase employee engagement etc
Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience
Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution such as American Association of Medical Assistant AAMA ; American Medical Technologies AMT ; National Center for Competency Testing NCCT ; National Healthcare Association NHA Competencies: Working knowledge of English is evident in verbal reading and writing abilities; other language an asset; demonstrated ability in computer skills Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Licenses: Medical Assistant Certificate
Preferred Qualifications:
MA experience preferred EKG phlebotomy and venipuncture experience preferred
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Grossman School of Medicine is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Grossman School of Medicine’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,616.08 – $56,550.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
How Our Employees Grow
Meghan D.
Program Specialist
“I have the honor of working with supportive leadership that motivate me to build and progress my career at NYU Langone Health. The guidance, support, and the appreciation I have experienced being a part of the rehab team, has driven me to be a better clinician, a better coworker and a better person. Witnessing the care our patients receive each day has also sparked my desire to move to the next level in my career.”
Erin Z.
Clinical Specialist
“At NYU Langone Health, you feel like you’re part of a family because they embrace diversity, inclusion, and the skills and knowledge of their team. There is no better team to be part of than one that holds high standards and is passionate about patient care, education, and research.”
Victor L.
Manager for Computed Tomography Quality & Safety
“When you join NYU Langone Health, you are joining an elite group of healthcare workers. NYU Langone is a world-renowned medical organization. The facilities are state of the art and much of the equipment has cutting edge technology, which enables us to learn more and push the envelope on what we can achieve. NYU Langone will provide you with everything you need to succeed and advance in your career if you put in the effort.”
Victoria L.
Senior Social Worker
“Growing up in New York City, I was aware of the prestige that NYU Langone Health held, so I decided to pursue a career at the premier health system after graduation. I enjoy helping, treating and supporting everyday New Yorkers and feeling like I make a difference. Working here, I feel like I am able to show up as my authentic self to assist our patient community.”
Lizette V.
Assistant I Occupational Therapy
“After taking my son to several healthcare institutions for care, NYU Langone Health correctly diagnosed and ultimately treated his illness, which made me want to join this great institution. NYU Langone’s unwavering dedication to making a real difference in patients’ lives truly moved me and I couldn’t help but feel a deep connection to its mission. Building my career here isn’t just about professional growth; it’s about being part of a passionate community that shares my values and aspirations.”