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Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
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Demonstrates respect for patient confidentiality, privacy, dignity, and rights
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Demonstrates accountability for supplies, equipment, and environmental support.
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Assists in the collection of data for the units Quality and Performance Improvement Program that includes patient satisfaction and other measures.
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Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
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Recognizes own limitations and requests assistance when needed.
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Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
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Seeks learning resources for identified learning needs.
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Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences.
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Completes annual mandatory education requirements for patient care technicians.
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Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
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Assists in supporting unit activities as requested. Assists in emergency situations as directed.
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Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
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Demonstrates understanding of infection prevention and control standards.
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Assists in data collection and activities as assigned. Assists in maintaining safety and comfort needs of patients and families. Assists with admission, transfer and discharge procedures per unit / service operations.
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Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
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Observes general behavior and reports same to the registered nurse to whom assigned.
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Performs safety observations for patients on continuous observation or in restraints, per policy and as directed.
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Provides assistance to patients in the activities as applicable.
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Completes delegated responsibilities as directed by the registered nurse.
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Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
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Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests.
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Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse.
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Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.).
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Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
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Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair. Runs errands to other departments, including but not limited to, the delivery of specimens and equipment.
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Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
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Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.