Director-Inpatient-Finance Services (Hybrid position)
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- 1123727_RR00088083
- Finance/Accounting/Billing, FIN-IP Rev Cyc Ops-Adm (C709), NYU Langone Health
- Full-Time/Regular
- NYU Langone Health
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- Mon-Fri 9am-5pm (Hybrid position)
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
At NYU Langone Health, there are numerous areas for you as a leadership professional to make an impact on our organization. As one of the nation’s leading medical centers, we need bright, innovative people to step up and take charge of the many initiatives currently taking place here. From our brand new 830,000-square-foot Helen L. and Martin S. Kimmel Pavilion to our new 16 story Science Building, NYU Langone Health is ripe with career-opportunities that are sure to transform the way we think about medical care.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Director-Inpatient-Finance Services.
In this role, the successful candidate is responsible for assisting in the overall planning, organization, direction and control of the Revenue Cycle Operations for Government Financial Classes (Medicare, Medicaid, Workers Compensation and No Fault). Cross campus duties and responsibilities of the Director include, but are not limited to: (1) personnel management, (2) operating and capital budget preparation assistance, (3) financial counseling, billing and collections management, (4) policies and procedures development assistance, (5) ensuring optimal customer relations, and (6) maximizing Accounts Receivable collections
Job Responsibilities:
- Oversees the hiring, training, and termination of managers, supervisors, and staff.Recommends adjustments to overall staffing levels to service all campuses.Ensures staff is adequately trained and competent to perform job tasks.Identifies need for and notifies management of training and education needs for employees, including cross-training for multi-campus responsibilities. Provides assistance to staff to resolve personnel and operational issues. Elevates non-compliance or other issues to senior management as appropriate. Fosters positive working relationships between the Inpatient Revenue Cycle Operations staff and the staff of other units, departments, and campuses of NYU Medical Center.Creates and fosters a department culture that provides a satisfying and enriching environment in which staff can development.
- Assists in the preparation of the Inpatient Revenue Cycle Operations annual operating and capital budget.
- Manages Financial Counseling. Ensures timely and accurate assessment of patients in the Financial Counseling process: including Medicaid Eligibility, Financial Assistance Eligibility, Long Stay In-house Case Review, Deposit Collection,Insurance Information Development and Verification and Payment Plan Development. Monitors and tracks performance based on established performance criteria. Monitors usage and interfaces of information systems to identify arising issues and resolution.
- Manages billing and collections, maximizing Accounts Receivable collections. Ensures timely and accurate billing. Monitors discharge/not billed to ensure timely coding and issues resolution. Monitors and ensures timely electronic bill submissions via E-premis. Monitors and ensures Productivity and Quality Standards Attainment. Monitors Clinical Trials billing activity. MonitorsWorklists and Reports to ensure Work remains current and accurate. Monitors and tracks accounts receivable performance on a daily, weekly and monthly basis.Manages and directs outsourced accounts receivable activity. Develops and monitors performance goals of agencies and recommends strategies to address performance measures.
- Develops/Updates policies and procedures for Inpatient Revenue Cycle Operations. Resolves problems within the policies and procedures of the Inpatient Revenue Cycle Operations Department. Prepares necessary reports to executive management.
- Ensures optimal customer relations. Develops and revises policies and procedures for the Customer Service and Support Teams as deemed necessary. Provides feedback to affected internal and external stakeholders/customers. Ensures that needs and questions of customers are addressed in a professional and timely manner.
- Keeps current on emerging industry issues. Makes timely adjustments in procedures inconsideration of market trends for all member hospitals. Provides timely information to staff on emerging industry issues. Ensures that NYU Medical Center is in compliance with all federal, state, regulatory and contractual requirements.
- Manages new program development (internal). Ensures appropriate processes are developed to effectively register, bill and collect accounts. Responsible for proper communication with customers. Develops performance measures and a feedback mechanism. Establishes timeframes for finance readiness. Ensures proper billing functions are developed. Provides for ongoing support to operations.
- Manages new ventures (external). Establishes short and long-term goals for integrating new lines of business/providers. Determines customer service impact of acquiring new facilities. Provides on-site management of acquired accounts receivable. Develops integration/implementation plan with milestones and due dates. Incorporates or notifies appropriate stakeholders where and when necessary. Responsible for appropriate communication to all customers.Integrates people, processes, and technology where applicable.Determines/Assesses impact to existing operations.
- Performs other duties as assigned.
Minimum Qualifications:
To qualify you must have a Bachelors degree in business administration or a related field. Minimum of 5-8 years of demonstrated responsible experience in the managerial role of a Revenue Cycle Operations department. Must be able to work cooperatively and independently with physicians, hospital operations, employees and the public. Must be able to handle pressure to meet deadlines and to control budget and personnel issues in a positive and proactive manner. Must be able to function effectively in an environment where interruptions or changes in priorities may occur
Preferred Qualifications:
Masters degree in business administration or healthcare administration or related field. 8+ years of demonstrated responsible experience in the managerial role of a Revenue Cycle Operations department. 3+ years of demonstrated Patient Accounting experience with Medicare, Medicaid, Workers Compensation, and No Fault payors
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $146,384.38 – $243,974.35 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
How Our Employees Grow
Diana P.
Manager–School Health Clinical Services
“The Family Health Centers at NYU Langone Health offers me the opportunity to positively impact the lives of patients and their families. I chose a career here to make a difference at an institution with a reputation for excellence. NYU Langone is patient and employee-centered and they support our professional growth and development by offering a comprehensive benefits package and generous tuition reimbursement.”
Ariana C.
Assistant Director, Professional Billing Operations
“I was instantly attracted to the culture at NYU Langone Health. I love the fast-paced environment and how there are so many opportunities for career growth. We are constantly expanding, which helps me learn new things and meet new and interesting people with diverse backgrounds.”
Olga S.
Coding Quality Manager at NYU Langone Health in Florida
“I am very proud to work for one of the best hospitals in New York! NYU Langone Health is a great institution that cares about patients and supporting employees. My role as a manager is to make sure that my team members are working as a team to drive our mission forward. Effective teamwork achieves much more than any individual can!”
Yannique S.
Credentials Associate
“My daughter was born at NYU Langone Health where we received exceptional care. That was when building a career at NYU Langone became a goal of mine. I wanted to be just like the individuals who surrounded us in our time of need, and I knew I wanted to make a positive impact. Today, I get to do just that as a member of the Medical Staff Services Department. The work I perform each day is crucial in maintaining high standards of patient care and safety within our organization.”
Eileen P.
Director, Revenue Cycle Initiatives
“I chose NYU Langone Health because I wanted to be a part of a world-class health system. I feel a sense of pride working here and feel supported in a truly cohesive and diverse working environment. I have taken a number of career development courses related to leadership. The expansion in training and development curriculums over the years has really been impressive and it’s a testament to how much NYU Langone wants to invest in and develop their in-house talent!”
Adair L.
Associate Director, Development Administration
“NYU Langone Health is not only my employer, it’s also a community that I am very proud to be a part of.”
Tanisha D.
Program Coordinator
“I saw that there were many opportunities to grow within the organization and used the tuition remission offering at NYU Langone Health to obtain my master’s degree. NYU Langone celebrates their employees and genuinely wants to hire from within, so take advantage of the resources available to you and speak to members of the Talent Acquisition Team, who are helpful.”
Doris V.
Revenue Cycle Manager – Pediatrics Department
“It’s not just that NYU Langone Health cares about their employees – it’s the fact that we are family. I quickly learned that in order to grow and to be successful you need to collaborate with others, work hard and deliver excellence.”
Isiuwa O.
Respiratory Therapist
“NYU Langone Health delivers high-quality healthcare with compassion, dignity, and respect to all, without exception. When I was hired as a respiratory therapist, I saw the opportunity to contribute to an exciting forward-thinking, and fast-moving department. I love working in a department where everyone is collaborative and has a high work ethic.”
Taslema L.
Talent Acquisition Specialist
At NYU Langone Health, I’ve been fortunate to have leaders that supported my growth within the institution. I have taken many courses that NYU Langone offers, which have been extremely valuable in helping me become the professional I am today. I recently completed the Team Leadership Development Program which has provided me with tools to upskill to the next step in my career. The opportunities here are endless.
Nazneen H.
Clinical Charge Nurse Auditor in Revenue Management Initiatives
“I was fortunate to receive firsthand training from some of the founding team members of my department. This made my onboarding experience invaluable and now I will get to pass on my knowledge and experience to future new hires within the department and pay it forward. The collaborative spirit at NYU Langone Health has created an excellent work culture where I can work alongside colleagues who share our same company vision to serve, teach, and discover.”