Facilities Support Specialist
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- 1124906_RR00088895
- Maintenance/Skilled Workers, NYU Langone Health, RED+F-Project Management (C70)
- Full-Time/Regular
- NYU Langone Health
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- Mon-Fri 9am-5pm
ABOUT NYU LANGONE HEALTH
NYU Langone Health is a world-class, patient-centered, integrated academic medical center. Ranked as the #1 Hospital for quality and patient safety by Vizient, Inc., and with 10 clinical specialties among the top 10 in the nation according to U.S. News & World Report, NYU Langone’s culture is rooted in excellence in patient care, education, and research. NYU Langone comprises more than 320 locations throughout the New York area and in Florida, including six inpatient locations, a children’s hospital, and four emergency rooms. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, NYU Grossman School of Medicine, and NYU Grossman Long Island School of Medicine. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube, and Instagram.
Working at NYU Langone Health
With over six inpatient locations, and additional facilities spread throughout, NYU Langone Health is New York City’s premier healthcare institution. Our world-class facilities service all five boroughs and treat a full range of medical conditions in both inpatient and outpatient settings. Our growing outpatient network allows us to deliver our exceptional medical services directly to the communities we serve. Plus, our doctors and nurses are routinely voted as some of the best in the nation. It’s no wonder why the name NYU Langone Health has become synonymous with excellence.
Salaries shown on independent jobs related websites reflect market averages and do not represent information obtained directly from NYU Langone. We invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children’s hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go to nyulangone.org, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Facilities Support Specialist.
This position will be responsible for implementing, monitoring and maintaining facilities Computerized Maintenance Management System (CMMS) in accordance with established procedures
Job Responsibilities:
- Assist in Computerized Maintenance Management System (CMMS) implementation, testing end user processes and documenting business requirements, workflow process, data mapping and migration, current and future state of integration diagrams, functional design documents, test cases
- Collaborate with facilities operations to standardize functionality across campuses and establish the procedures of inputting data into CMMS and the workflows that can properly keeping work order status and preventative maintenance schedules up to date
- Develop and maintain system workflow and configuration and routinely monitor data transfer from and to CMMS
- Log and track problems and work tickets with external vendor support
- Manage user access and accounts and perform user setup configuration including permissions levels and user security roles including adding, disabling and updating user access
- Provide technical support and user trainings on CMMS system and develop and maintain training plans and training materials
- Lead system change management including prioritizing change requests, assessing their impact and documenting change management processes and change plans
- Oversee upgrades and modifications to CMMS
- Maintain business rules, functional requirements, technical and process specifications and integration requirements
- Establish and maintain the standards of system nomenclature, business processes and system security to drive data consistency and workflow standardization, and optimize facilities operations
- Maintain accurate asset inventory in CMMS and ensure assets are up to date and have appropriate PM assigned and all add/delete requests are processed timely
- Manage data integrity in CMMS and perform system QA/QC to identify data anomalies and deficiencies
- Manage reporting requirements and develop and maintain reports and dashboards to support business needs
- Analyze work order performance and drive actions to meet established performance metrics in facilities operations
- Develop and maintain knowledge of best practices and trends in CMMS industry
- Identify opportunities for workflow enhancement, efficiency improvement and risk mitigation and provide continuous system improvement by monitoring and evaluating current practices and translate new requirements into actionable solutions
- Perform other duties as assigned
Minimum Qualifications:
- Bachelors Degree
- 3 years of relevant experience.
Preferred Qualifications:
- Bachelors degree in facilities management, information technology, computer science, engineering, business administration, or relevant work experience
- At least 3 years of work experience in CMMS administration or a relevant setting
- Must be organized, detailed-orientated, dependable and flexible
- Have excellent oral/written communication skills and be able to communicate effectively with stakeholders regarding design and implementation
- Must be organized, detailed-orientated, dependable and flexible
- Ability to multi-task and prioritize multiple projects as business needs change
- Ability to work both independently and as part of a collaborative team
- Prefer minimum 2 years of work experience in Accruent’s Maintenance Connection or other CMMS platforms
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health’s EEO policies, please click here. Please click here to view the Federal “EEO is the law” poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $67,771.14 – $112,951.35 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here